Sophia · your front office · every channel answered, 24/7
More Google Reviews for Vets. Automatically
A dog seizes at 6:47pm and your clinic closed at 6. That missed call is a $480 emergency visit plus 11 years of wellness visits, and the client behind it. Sophia answers every channel, day or night, so you keep all of it.
Get Sophia
a 15-min call to set her up
Live in 48 hours · you approve everything
One operator across phone, SMS, email, web, and social, for veterinary practices.
7
Channels, one operator
Phone · SMS · email · web · social · Google
168
Hours covered a week
24/7/365, never off, never sick
90s
To text every missed lead back
Answered before they call the next name
3
Roles, one operator
Receptionist + marketing + ops, replaced
The review gap compounds every week
Your competitor has 94 reviews. You have 12. That gap gets wider every week.
You lose new-client calls at lunch, after 5pm, and on weekends, and panicked owners go straight to the next clinic, while forms, Google messages, and Facebook DMs pile up. Sophia answers every call and message within 5 minutes, so no owner hits a dead end.
Leads slipping away / week
On voicemail
14
On Sophia
1
↓13 fewer
Typical missed-to-answered shift in the first weeks.Illustrative
What Sophia does after every job for Vets
One ask. Right channel. Right time. Every customer.
- AUTOMATE: sends the review request the day the job closes, text, email, or WhatsApp.
- AUTOMATE: asks 100% of customers, not just the ones the desk remembered.
- SCREEN: routes any sub-4-star reply to you privately, before it touches Google.
- DECIDE: sends the public Google link only to 4–5 star responders.
- DECIDE: times the ask, same-day for service, 48 hours for installs.
- AUTOMATE: tracks stars, ask rate, click rate, and rating trend in your dashboard.
Every channel answered. Every decision made. 168 hours a week, the work of three hires.
Operator, not software
Not a review tool you operate. An operator who does it.
A review bot is one more thing to set up and monitor. Sophia asks every happy customer at the right moment and routes the unhappy ones to you first, done for you.
A DIY AI tool
Software you run
- You configure it, write the prompts, and wire the workflows.
- Generic out of the box, it knows nothing about your work.
- One more app to log into, monitor, and keep alive.
- Hands you features and leaves the work to you.
- Charges per seat or per message, then needs babysitting.
Sophia
The operator you hire
- Arrives already set up and trained, nothing to build.
- Pre-trained in your trade, including the questions your customers actually ask.
- One operator who just works, across phone, text, email, web, social, and Google.
- Hands you outcomes, answered, booked, followed up, handled.
- Does the work of ~3 hires for a fraction of one salary. 168 hours a week, from $5/hour.
And she’s already trained in veterinary practices from day one, not a blank tool you have to teach.
The review math: asking by hand vs. Sophia
Same happy customers. Very different ask rates.
| Part-time employee | DIY voicemail/IVR | Sophia | |
|---|---|---|---|
| Customers actually asked | ~20% (when front desk remembered) | ~5% (owner asks in person) | 100%, every job, every channel |
| Review conversion rate | ~3% of total customers | ~1% of total customers | ~22% of customers asked |
| Rating in 90 days | Stays at ~4.1 | Stays at ~4.1 | Climbs to ~4.7 |
| Cost | $1,440/mo (front desk) | $0 (and 12 reviews forever) | $1,597/mo (Sophia Pro) |
98%
of contacts answered
Across every channel Illustrative
168
Hours covered / week
24/7/365, never off
90s
To text a missed lead back
Before they call the next name
+38%
new client bookings in first 90 days
<28s
after-hours emergency triage, seizure, HBC, bloat
4×
higher show-up rate when new clients book online and get instant confirmation
Average across JOOLT operators in their first 90 days.Illustrative
One operator. Five ways to pay her.
Pay-As-You-Win from $99/mo, or flat tiers, no per-call surprises.
Pay-As-You-Win
$99
+ $35/booking
Starter ⭐
Book a call
Solo · 1 location
Pro
Book a call
Most popular
Scale
Book a call
Multi-location
Enterprise
Book a call
Let's talk
Built for local businesses losing leads across every channel.
HVAC, plumbing, roofing, electrical, dental, vets, med-spas, real estate, legal, accounting, cleaning, landscape, restaurants, retail, gyms, salons — pre-trained on the 50 questions your customers ask.
See your industryQuestions veterinary practices ask before they hire her.
Won't asking every customer annoy them?
No. Sophia asks once, in your business name, the day the job is done, on the right channel. No reply, no chase, opt-out rate is under 0.4%.
Is asking for reviews against Google's policies?
Asking is allowed; paying for reviews or gating them to happy customers isn't. Sophia routes sub-4-star replies to you first, then sends everyone the Google link, so you stay on the right side of the line.
Can Sophia triage true emergencies (hit-by-car, GDV, toxicity, seizure) without me being on the phone?
Yes. She runs a structured triage: is the animal breathing, bleeding, visibly distended, or unconscious? A positive hit tells the owner to go to the ER now, with the address and number, and notifies you. She never guesses, she errs toward referral. Every triage call is logged with symptom, owner response, and outcome.
How does Sophia increase new client bookings without adding more front desk hours?
You lose new client calls at lunch, after 5pm, and on weekends, the exact windows owners are free to call. Sophia answers around the clock, runs the intake (species, breed, age, vaccine records, reason for visit), and books on the spot. New clients who get an immediate confirmation are 4x more likely to show.
Can she route boarding and grooming bookings separately from medical appointments?
Yes, each gets its own intake. Boarding requires vaccine verification (Bordetella, DHPP, rabies) before she confirms; grooming captures breed, coat type, and behavioral notes so your groomer isn't surprised; medical starts with a symptom triage. She never books a boarding slot without checking vaccine compliance first, which protects your facility and your current guests.
Your left happy. Now get the star you've already earned.
Sophia asks every customer the day the job closes, on the channel they answer, and decides which replies reach Google, your rating climbs, your map-pack rank rises, you touch nothing.
Get Sophia
a 15-min call to set her up
Live in 48 hours · you approve everything · cancel anytime