You're in the back doing a spay. The phone rings — a dog has been hit by a car, owner is panicking on the way in. The front desk is already on two other lines. That call goes to voicemail. The owner drives past you to the emergency hospital instead.
Every other week another tool promises to 'transform' your business — and it just adds one more login, one more thing not to read. Sophia is one operator, not a stack. She answers the phone, books the job, sends the review text, texts the payment link, and tells you what she did at the end of the week. That's it. Co-pilot, not autopilot.
Sophia knows the difference between 'my dog ate a sock' (urgent) and 'I need a heartworm refill' (routine). She holds emergency walk-in slots, captures species + breed + age + weight on first call, and texts vaccine + dental recalls at the right cadence.
The job, not the demo.
She works 168 hours a week. She charges from $5 an hour.
Same outcomes. One operator.
| Part-time employee | DIY voicemail/IVR | Sophia | |
|---|---|---|---|
| Cost | $1,440/mo (PT receptionist) | ~$890/mo (5 separate AI tools) | $1,597/mo |
| Logins to manage | 1 (her email) | 5+ | 1 (your dashboard) |
| Hours covered | 20/week | 168/week (but disconnected) | 168/week (one operator) |
| Owner time to manage | 3 hrs/wk | 6 hrs/wk | <15 min/wk |
+47%
appointments captured
<30s
emergency triage start
+29%
wellness recall confirmations
Average across JOOLT operators in their first 90 days.
From $5/hour. Flat tiers, no per-call surprises.
Pay-As-You-Win
$99
+ $35/booking
Starter
$497
/month
Pro ⭐
$1,597
/month
Scale
$3,997
/month
Enterprise
$9,997+
/month
Built for HVAC, plumbing, roofing, electrical, dental, vets, med-spas, real estate, legal, accounting, cleaning, landscape, restaurants, retail, gyms, salons — and pre-trained on the 50 questions your customers ask.
See your industryChatGPT is a chat box. Sophia is an operator. She answers your business line, books on your calendar, charges your customers, and reports back at the end of the week — across phone, SMS, and your booking system. You don't paste anything into a prompt. You hire her.
No — she covers the 168 hours your staff can't. Most owners use Sophia for after-hours, lunch breaks, on-the-job moments, and overflow during busy windows. The receptionist or front-desk lead handles the warm in-person work; Sophia handles everything else.
She qualifies by symptom — bleeding, seizure, bloated abdomen, ingested toxin, hit-by-car, severe respiratory distress. Those trigger your emergency protocol (walk-in OK or refer to ER per your rules). She tells the owner exactly what to do on the drive in.
Yes. She texts vaccine reminders 30 days before due date, dental reminders quarterly, and senior wellness reminders annually. Reply 'book' to schedule. Most practices see recall confirmations rise 25-30% in the first 90 days.
Yes — boarding, grooming, and medical each get their own slot type with their own intake (vaccine records for boarding, breed-specific notes for grooming, symptom triage for medical). Sophia checks vaccine compliance for boarding before she books.
Sophia is your co-pilot, not autopilot. We phase her into your business — answering calls week 1, booking week 2, reviews week 3 — so you build trust before she runs the whole operating layer.