Sophia · your front office · every channel answered, 24/7
Every Missed Call Gets a Text Back in 90 Seconds. For Vets
A dog seizes at 6:47pm and your clinic closed at 6. That missed call is a $480 emergency visit plus 11 years of wellness visits, and the client behind it. Sophia answers every channel, day or night, so you keep all of it.
Get Sophia
a 15-min call to set her up
Live in 48 hours · you approve everything
One operator across phone, SMS, email, web, and social, for veterinary practices.
7
Channels, one operator
Phone · SMS · email · web · social · Google
168
Hours covered a week
24/7/365, never off, never sick
90s
To text every missed lead back
Answered before they call the next name
3
Roles, one operator
Receptionist + marketing + ops, replaced
Speed to lead is the only metric that matters
78% of customers go with whoever responds first. How long does your voicemail take to reply?
You lose new-client calls at lunch, after 5pm, and on weekends, and panicked owners go straight to the next clinic, while forms, Google messages, and Facebook DMs pile up. Sophia answers every call and message within 5 minutes, so no owner hits a dead end.
Leads slipping away / week
On voicemail
14
On Sophia
1
↓13 fewer
Typical missed-to-answered shift in the first weeks.Illustrative
What Sophia does the second your phone hangs up for Vets
Text back that books, not text back that broadcasts.
- SPEAK: texts back within 90 seconds of every missed call, in your name.
- SCREEN: asks the qualifier that matters, job type, urgency, ZIP, or budget.
- AUTOMATE: books in your calendar inside the same thread, no callback.
- SPEAK: catches missed texts, DMs, and form submissions at the same speed.
- DECIDE: escalates the urgent ones to you and holds the thread open.
- AUTOMATE: shows recovered revenue per channel in your dashboard.
Every channel answered. Every decision made. 168 hours a week, the work of three hires.
Operator, not software
A DIY bot needs you. An operator works for you.
Generic text-back tools you wire up and keep alive. Sophia is hired, not installed, she answers, follows up, and books without you in the loop.
A DIY AI tool
Software you run
- You configure it, write the prompts, and wire the workflows.
- Generic out of the box, it knows nothing about your work.
- One more app to log into, monitor, and keep alive.
- Hands you features and leaves the work to you.
- Charges per seat or per message, then needs babysitting.
Sophia
The operator you hire
- Arrives already set up and trained, nothing to build.
- Pre-trained in your trade, including the questions your customers actually ask.
- One operator who just works, across phone, text, email, web, social, and Google.
- Hands you outcomes, answered, booked, followed up, handled.
- Does the work of ~3 hires for a fraction of one salary. 168 hours a week, from $5/hour.
And she’s already trained in veterinary practices from day one, not a blank tool you have to teach.
Speed-to-lead math: voicemail vs. Sophia
Same missed call. Very different outcome.
| Part-time employee | DIY voicemail/IVR | Sophia | |
|---|---|---|---|
| Time to first reply | Staff calls back (hours, maybe) | Voicemail: never | <90 seconds, every time |
| Call recovered? | ~30% (if they pick up callback) | Almost never | ~70% of the time |
| Channels covered | Phone only, business hours | Phone only, no recovery | Phone + SMS + DM + forms |
| Cost | $1,440/mo (part-time staff) | $0 (and $50k/yr in lost jobs) | $1,597/mo (Sophia Pro) |
98%
of contacts answered
Across every channel Illustrative
168
Hours covered / week
24/7/365, never off
90s
To text a missed lead back
Before they call the next name
+38%
new client bookings in first 90 days
<28s
after-hours emergency triage, seizure, HBC, bloat
4×
higher show-up rate when new clients book online and get instant confirmation
Average across JOOLT operators in their first 90 days.Illustrative
One operator. Five ways to pay her.
Pay-As-You-Win from $99/mo, or flat tiers, no per-call surprises.
Pay-As-You-Win
$99
+ $35/booking
Starter ⭐
Book a call
Solo · 1 location
Pro
Book a call
Most popular
Scale
Book a call
Multi-location
Enterprise
Book a call
Let's talk
Built for local businesses losing leads across every channel.
HVAC, plumbing, roofing, electrical, dental, vets, med-spas, real estate, legal, accounting, cleaning, landscape, restaurants, retail, gyms, salons — pre-trained on the 50 questions your customers ask.
See your industryQuestions veterinary practices ask before they hire her.
Won't an auto-reply text feel cold or robotic?
Not the way Sophia writes it, your business name, your tone, your service questions. Most callers don't realize it's automated; the ones who do appreciate a reply now instead of a wait until morning.
What if the caller really wants to talk to a human?
Sophia decides by your bar. When a caller needs someone now, she escalates, texts you, rings your on-call line, holds the thread open. She never traps a customer who wants a human.
Can Sophia triage true emergencies (hit-by-car, GDV, toxicity, seizure) without me being on the phone?
Yes. She runs a structured triage: is the animal breathing, bleeding, visibly distended, or unconscious? A positive hit tells the owner to go to the ER now, with the address and number, and notifies you. She never guesses, she errs toward referral. Every triage call is logged with symptom, owner response, and outcome.
How does Sophia increase new client bookings without adding more front desk hours?
You lose new client calls at lunch, after 5pm, and on weekends, the exact windows owners are free to call. Sophia answers around the clock, runs the intake (species, breed, age, vaccine records, reason for visit), and books on the spot. New clients who get an immediate confirmation are 4x more likely to show.
Can she route boarding and grooming bookings separately from medical appointments?
Yes, each gets its own intake. Boarding requires vaccine verification (Bordetella, DHPP, rabies) before she confirms; grooming captures breed, coat type, and behavioral notes so your groomer isn't surprised; medical starts with a symptom triage. She never books a boarding slot without checking vaccine compliance first, which protects your facility and your current guests.
The next missed call doesn't have to be a lost .
Sophia speaks back to every missed caller, DM, and stale form in seconds, screens them, and books the ones worth your time, live in 48 hours.
Get Sophia
a 15-min call to set her up
Live in 48 hours · you approve everything · cancel anytime