You're in the back doing a spay. The phone rings — a dog has been hit by a car, owner is panicking on the way in. The front desk is already on two other lines. That call goes to voicemail. The owner drives past you to the emergency hospital instead.
When the job's done, the customer is right there in front of you — credit card in hand, phone unlocked, ready to pay. Two days later, they're back at work and your invoice is at the bottom of a Gmail folder. Every day you wait to send the link, the collection rate drops. Sophia closes the loop the moment the job is done.
Sophia knows the difference between 'my dog ate a sock' (urgent) and 'I need a heartworm refill' (routine). She holds emergency walk-in slots, captures species + breed + age + weight on first call, and texts vaccine + dental recalls at the right cadence.
One tap. Same day. No 30-day wait.
She works 168 hours a week. She charges from $5 an hour.
Same job. Different collection.
| Part-time employee | DIY voicemail/IVR | Sophia | |
|---|---|---|---|
| Cost | $1,440/mo (bookkeeper) | $0 | $1,597/mo |
| Days to pay (avg) | 28 days | 37 days | 1.2 days |
| Collection rate | ~91% | ~83% | ~98% |
| Owner time on AR | 6 hrs/wk | 10 hrs/wk | 0 hrs/wk |
+47%
appointments captured
<30s
emergency triage start
+29%
wellness recall confirmations
Average across JOOLT operators in their first 90 days.
From $5/hour. Flat tiers, no per-call surprises.
Pay-As-You-Win
$99
+ $35/booking
Starter
$497
/month
Pro ⭐
$1,597
/month
Scale
$3,997
/month
Enterprise
$9,997+
/month
Built for HVAC, plumbing, roofing, electrical, dental, vets, med-spas, real estate, legal, accounting, cleaning, landscape, restaurants, retail, gyms, salons — and pre-trained on the 50 questions your customers ask.
See your industryYes. Sophia uses Stripe-issued, PCI-compliant, single-use checkout links. The customer's card data never touches your phone or Sophia's servers. Same security every Apple Pay or Stripe Checkout transaction uses.
No. Sophia plugs into Stripe, Square, QuickBooks Payments, and most major SMB processors on Pro and above. The money lands in the same bank account it does now — just faster.
She qualifies by symptom — bleeding, seizure, bloated abdomen, ingested toxin, hit-by-car, severe respiratory distress. Those trigger your emergency protocol (walk-in OK or refer to ER per your rules). She tells the owner exactly what to do on the drive in.
Yes. She texts vaccine reminders 30 days before due date, dental reminders quarterly, and senior wellness reminders annually. Reply 'book' to schedule. Most practices see recall confirmations rise 25-30% in the first 90 days.
Yes — boarding, grooming, and medical each get their own slot type with their own intake (vaccine records for boarding, breed-specific notes for grooming, symptom triage for medical). Sophia checks vaccine compliance for boarding before she books.
Sophia texts a Stripe-secured payment link the moment the job is done. Cash flow that doesn't depend on chasing customers.