Sophia · your front office · every channel answered, 24/7
Get Paid Faster. Sophia Follows Up So You Don't Have To
A dog seizes at 6:47pm and your clinic closed at 6. That missed call is a $480 emergency visit plus 11 years of wellness visits, and the client behind it. Sophia answers every channel, day or night, so you keep all of it.
Get Sophia
a 15-min call to set her up
Live in 48 hours · you approve everything
One operator across phone, SMS, email, web, and social, for veterinary practices.
7
Channels, one operator
Phone · SMS · email · web · social · Google
168
Hours covered a week
24/7/365, never off, never sick
90s
To text every missed lead back
Answered before they call the next name
3
Roles, one operator
Receptionist + marketing + ops, replaced
The invoice nobody chases
The average invoice sits unpaid for 23 days when nobody follows up. Sophia doesn't forget.
You lose new-client calls at lunch, after 5pm, and on weekends, and panicked owners go straight to the next clinic, while forms, Google messages, and Facebook DMs pile up. Sophia answers every call and message within 5 minutes, so no owner hits a dead end.
Leads slipping away / week
On voicemail
14
On Sophia
1
↓13 fewer
Typical missed-to-answered shift in the first weeks.Illustrative
What Sophia does to get you paid faster
Invoice sent. Follow-up automated. Cash collected.
- AUTOMATE: sends the invoice the second you mark the job complete.
- NEGOTIATE: texts a Stripe-secured one-tap link. Apple Pay, Google Pay, card, or ACH.
- AUTOMATE: follows up at day 2, 5, and 10 if unpaid, your voice, not a bot template.
- SPEAK: works across SMS, email, and WhatsApp, whichever channel they use.
- AUTOMATE: reconciles payments back to QuickBooks, Stripe, or Square.
- DECIDE: tracks days-to-pay, collection rate, and outstanding AR in real time.
Every channel answered. Every decision made. 168 hours a week, the work of three hires.
Operator, not software
Software hands you features. Sophia hands you outcomes.
A billing tool gives you buttons to push and reminders to manage. Sophia just chases the invoice and gets you paid, not another app to run.
A DIY AI tool
Software you run
- You configure it, write the prompts, and wire the workflows.
- Generic out of the box, it knows nothing about your work.
- One more app to log into, monitor, and keep alive.
- Hands you features and leaves the work to you.
- Charges per seat or per message, then needs babysitting.
Sophia
The operator you hire
- Arrives already set up and trained, nothing to build.
- Pre-trained in your trade, including the questions your customers actually ask.
- One operator who just works, across phone, text, email, web, social, and Google.
- Hands you outcomes, answered, booked, followed up, handled.
- Does the work of ~3 hires for a fraction of one salary. 168 hours a week, from $5/hour.
And she’s already trained in veterinary practices from day one, not a blank tool you have to teach.
The payment math: chasing by hand vs. Sophia
Same job. Same customer. Very different cash flow.
| Part-time employee | DIY voicemail/IVR | Sophia | |
|---|---|---|---|
| Days to pay (avg) | 28 days (part-time bookkeeper) | 37 days (you chase when you remember) | 1.2 days (Sophia Pro) |
| Collection rate | ~91% | ~83% | ~98% |
| Owner time on AR | 6 hrs/wk | 10 hrs/wk | 0 hrs/wk |
| Cost | $1,440/mo (bookkeeper) | $0 (but 17% of jobs uncollected) | $1,597/mo (Sophia Pro) |
98%
of contacts answered
Across every channel Illustrative
168
Hours covered / week
24/7/365, never off
90s
To text a missed lead back
Before they call the next name
+38%
new client bookings in first 90 days
<28s
after-hours emergency triage, seizure, HBC, bloat
4×
higher show-up rate when new clients book online and get instant confirmation
Average across JOOLT operators in their first 90 days.Illustrative
One operator. Five ways to pay her.
Pay-As-You-Win from $99/mo, or flat tiers, no per-call surprises.
Pay-As-You-Win
$99
+ $35/booking
Starter ⭐
Book a call
Solo · 1 location
Pro
Book a call
Most popular
Scale
Book a call
Multi-location
Enterprise
Book a call
Let's talk
Built for local businesses losing leads across every channel.
HVAC, plumbing, roofing, electrical, dental, vets, med-spas, real estate, legal, accounting, cleaning, landscape, restaurants, retail, gyms, salons — pre-trained on the 50 questions your customers ask.
See your industryQuestions veterinary practices ask before they hire her.
Is the payment link secure?
Yes. Sophia uses Stripe-issued, PCI-compliant, single-use links, the customer's card data never touches your phone or Sophia's servers.
Do I need to switch from QuickBooks / Stripe / Square?
No. Sophia plugs into Stripe, Square, QuickBooks Payments, and most SMB processors on Pro and above. The money lands in the same bank account, just an average of 22 days earlier.
Can Sophia triage true emergencies (hit-by-car, GDV, toxicity, seizure) without me being on the phone?
Yes. She runs a structured triage: is the animal breathing, bleeding, visibly distended, or unconscious? A positive hit tells the owner to go to the ER now, with the address and number, and notifies you. She never guesses, she errs toward referral. Every triage call is logged with symptom, owner response, and outcome.
How does Sophia increase new client bookings without adding more front desk hours?
You lose new client calls at lunch, after 5pm, and on weekends, the exact windows owners are free to call. Sophia answers around the clock, runs the intake (species, breed, age, vaccine records, reason for visit), and books on the spot. New clients who get an immediate confirmation are 4x more likely to show.
Can she route boarding and grooming bookings separately from medical appointments?
Yes, each gets its own intake. Boarding requires vaccine verification (Bordetella, DHPP, rabies) before she confirms; grooming captures breed, coat type, and behavioral notes so your groomer isn't surprised; medical starts with a symptom triage. She never books a boarding slot without checking vaccine compliance first, which protects your facility and your current guests.
Get paid today, not 23 days from now.
Sophia sends the invoice the moment you're done, follows up until it's paid, and reconciles to your books, cash flow that doesn't depend on your memory.
Get Sophia
a 15-min call to set her up
Live in 48 hours · you approve everything · cancel anytime