You're 40 feet up a roof in 95° heat. The phone rings — it's an emergency no-cool with two kids in the house. By the time you climb down, the call's gone to voicemail. That's a $400 service call plus a $9,800 system replacement you just lost.
When the job's done, the customer is right there in front of you — credit card in hand, phone unlocked, ready to pay. Two days later, they're back at work and your invoice is at the bottom of a Gmail folder. Every day you wait to send the link, the collection rate drops. Sophia closes the loop the moment the job is done.
Sophia knows the difference between a routine tune-up and a no-heat-below-35°F emergency. She triages the call, captures the callback first, and pages your on-call tech the moment a gas-smell, CO-alarm, or freeze-risk keyword shows up.
One tap. Same day. No 30-day wait.
She works 168 hours a week. She charges from $5 an hour.
Same job. Different collection.
| Part-time employee | DIY voicemail/IVR | Sophia | |
|---|---|---|---|
| Cost | $1,440/mo (bookkeeper) | $0 | $1,597/mo |
| Days to pay (avg) | 28 days | 37 days | 1.2 days |
| Collection rate | ~91% | ~83% | ~98% |
| Owner time on AR | 6 hrs/wk | 10 hrs/wk | 0 hrs/wk |
+47%
leads captured
<30s
emergency dispatch trigger
12 hr/wk
owner time back
Average across JOOLT operators in their first 90 days.
From $5/hour. Flat tiers, no per-call surprises.
Pay-As-You-Win
$99
+ $35/booking
Starter
$497
/month
Pro ⭐
$1,597
/month
Scale
$3,997
/month
Enterprise
$9,997+
/month
Built for HVAC, plumbing, roofing, electrical, dental, vets, med-spas, real estate, legal, accounting, cleaning, landscape, restaurants, retail, gyms, salons — and pre-trained on the 50 questions your customers ask.
See your industryYes. Sophia uses Stripe-issued, PCI-compliant, single-use checkout links. The customer's card data never touches your phone or Sophia's servers. Same security every Apple Pay or Stripe Checkout transaction uses.
No. Sophia plugs into Stripe, Square, QuickBooks Payments, and most major SMB processors on Pro and above. The money lands in the same bank account it does now — just faster.
Yes. Emergency triggers are wired in — gas smell, CO alarm, no heat below 35°F, no AC with an elderly person in the house above 95°F, water flooding from a unit. She captures the callback FIRST, pages your on-call tech, and stays on the line if structural safety is at risk. Tune-ups and routine service get a normal booking flow.
She knows enough to qualify the call — system type (gas furnace + AC, heat pump, mini-split, boiler), age, and symptom in plain English. She does not quote replacement prices on the phone (no contractor should). She books a free in-home estimate with your senior comfort advisor instead.
Yes. After a repair quote over $400, she mentions the membership and quotes your price ($19-$29/mo). She never high-pressures. If the customer says no, she moves on and books the work. Members get auto-booked into the next tune-up window every spring + fall.
Sophia texts a Stripe-secured payment link the moment the job is done. Cash flow that doesn't depend on chasing customers.