Sophia · your front office · every channel answered, 24/7
Get Paid Faster. Sophia Follows Up So You Don't Have To
That no-AC call on a 97-degree day is a $2,800 service call plus a $9,400 replacement, miss it because you're on a roof and it books the next truck. Sophia answers every channel and books the job so it stays yours.
Get Sophia
a 15-min call to set her up
Live in 48 hours · you approve everything
One operator across phone, SMS, email, web, and social, for HVAC contractors.
7
Channels, one operator
Phone · SMS · email · web · social · Google
168
Hours covered a week
24/7/365, never off, never sick
90s
To text every missed lead back
Answered before they call the next name
3
Roles, one operator
Receptionist + marketing + ops, replaced
The invoice nobody chases
The average invoice sits unpaid for 23 days when nobody follows up. Sophia doesn't forget.
Every call you can't take from under a unit goes to the next contractor, and so do the web forms, Instagram DMs, and Google messages most owners take days to answer. Sophia answers all of it within 5 minutes, in your voice, around the clock.
Leads slipping away / week
On voicemail
14
On Sophia
1
↓13 fewer
Typical missed-to-answered shift in the first weeks.Illustrative
What Sophia does to get you paid faster
Invoice sent. Follow-up automated. Cash collected.
- AUTOMATE: sends the invoice the second you mark the job complete.
- NEGOTIATE: texts a Stripe-secured one-tap link. Apple Pay, Google Pay, card, or ACH.
- AUTOMATE: follows up at day 2, 5, and 10 if unpaid, your voice, not a bot template.
- SPEAK: works across SMS, email, and WhatsApp, whichever channel they use.
- AUTOMATE: reconciles payments back to QuickBooks, Stripe, or Square.
- DECIDE: tracks days-to-pay, collection rate, and outstanding AR in real time.
Every channel answered. Every decision made. 168 hours a week, the work of three hires.
Operator, not software
Software hands you features. Sophia hands you outcomes.
A billing tool gives you buttons to push and reminders to manage. Sophia just chases the invoice and gets you paid, not another app to run.
A DIY AI tool
Software you run
- You configure it, write the prompts, and wire the workflows.
- Generic out of the box, it knows nothing about your work.
- One more app to log into, monitor, and keep alive.
- Hands you features and leaves the work to you.
- Charges per seat or per message, then needs babysitting.
Sophia
The operator you hire
- Arrives already set up and trained, nothing to build.
- Pre-trained in your trade, including the questions your customers actually ask.
- One operator who just works, across phone, text, email, web, social, and Google.
- Hands you outcomes, answered, booked, followed up, handled.
- Does the work of ~3 hires for a fraction of one salary. 168 hours a week, from $5/hour.
And she’s already trained in HVAC contractors from day one, not a blank tool you have to teach.
The payment math: chasing by hand vs. Sophia
Same job. Same customer. Very different cash flow.
| Part-time employee | DIY voicemail/IVR | Sophia | |
|---|---|---|---|
| Days to pay (avg) | 28 days (part-time bookkeeper) | 37 days (you chase when you remember) | 1.2 days (Sophia Pro) |
| Collection rate | ~91% | ~83% | ~98% |
| Owner time on AR | 6 hrs/wk | 10 hrs/wk | 0 hrs/wk |
| Cost | $1,440/mo (bookkeeper) | $0 (but 17% of jobs uncollected) | $1,597/mo (Sophia Pro) |
98%
of contacts answered
Across every channel Illustrative
168
Hours covered / week
24/7/365, never off
90s
To text a missed lead back
Before they call the next name
5.3 jobs/mo
won back from calls you couldn't pick up
<28s
emergency heat/AC response, day or night
8×
more web leads booked with a reply in under 5 minutes
Average across JOOLT operators in their first 90 days.Illustrative
One operator. Five ways to pay her.
Pay-As-You-Win from $99/mo, or flat tiers, no per-call surprises.
Pay-As-You-Win
$99
+ $35/booking
Starter ⭐
Book a call
Solo · 1 location
Pro
Book a call
Most popular
Scale
Book a call
Multi-location
Enterprise
Book a call
Let's talk
Built for local businesses losing leads across every channel.
HVAC, plumbing, roofing, electrical, dental, vets, med-spas, real estate, legal, accounting, cleaning, landscape, restaurants, retail, gyms, salons — pre-trained on the 50 questions your customers ask.
See your industryQuestions HVAC contractors ask before they hire her.
Is the payment link secure?
Yes. Sophia uses Stripe-issued, PCI-compliant, single-use links, the customer's card data never touches your phone or Sophia's servers.
Do I need to switch from QuickBooks / Stripe / Square?
No. Sophia plugs into Stripe, Square, QuickBooks Payments, and most SMB processors on Pro and above. The money lands in the same bank account, just an average of 22 days earlier.
Will Sophia know the difference between a no-heat emergency and a tune-up request?
Yes. You set the emergency triggers, no heat below 40°F, no AC with elderly or infant, CO alarm, gas smell, refrigerant leak, flooded equipment room, and those page on-call with the address and callback number. Tune-ups, filter changes, and efficiency questions book your next open window.
Does she know enough about HVAC to qualify an install quote call?
She sets your comfort advisor up to win. She captures system type, equipment age, refrigerant if known, and the symptom, never quotes a replacement price, and books a free in-home estimate so your tech arrives with the full picture documented.
Can she offer maintenance memberships or service agreements?
Yes. After a repair quote over $350, she offers your maintenance plan as protection: 'one repair like today costs twice the yearly membership.' If they pass, she books the repair. Members get auto-scheduled into your spring and fall tune-up windows, so those slots fill themselves.
Get paid today, not 23 days from now.
Sophia sends the invoice the moment you're done, follows up until it's paid, and reconciles to your books, cash flow that doesn't depend on your memory.
Get Sophia
a 15-min call to set her up
Live in 48 hours · you approve everything · cancel anytime