You're under a sink wrist-deep in a P-trap. The phone rings — burst pipe, water on the floor. By the time you wipe your hands, it's voicemail. That's an $850 emergency call plus the $4,500 re-pipe that customer just gave to the next plumber on Google.
When the job's done, the customer is right there in front of you — credit card in hand, phone unlocked, ready to pay. Two days later, they're back at work and your invoice is at the bottom of a Gmail folder. Every day you wait to send the link, the collection rate drops. Sophia closes the loop the moment the job is done.
Sophia knows water doesn't wait. Burst pipe, sewer backup, water-heater leak — she captures the callback first, pages your on-call rotation, and books the next-available slot with the right tech and the right equipment on the truck.
One tap. Same day. No 30-day wait.
She works 168 hours a week. She charges from $5 an hour.
Same job. Different collection.
| Part-time employee | DIY voicemail/IVR | Sophia | |
|---|---|---|---|
| Cost | $1,440/mo (bookkeeper) | $0 | $1,597/mo |
| Days to pay (avg) | 28 days | 37 days | 1.2 days |
| Collection rate | ~91% | ~83% | ~98% |
| Owner time on AR | 6 hrs/wk | 10 hrs/wk | 0 hrs/wk |
+47%
leads captured
<30s
after-hours response
+38%
emergency-call conversion
Average across JOOLT operators in their first 90 days.
From $5/hour. Flat tiers, no per-call surprises.
Pay-As-You-Win
$99
+ $35/booking
Starter
$497
/month
Pro ⭐
$1,597
/month
Scale
$3,997
/month
Enterprise
$9,997+
/month
Built for HVAC, plumbing, roofing, electrical, dental, vets, med-spas, real estate, legal, accounting, cleaning, landscape, restaurants, retail, gyms, salons — and pre-trained on the 50 questions your customers ask.
See your industryYes. Sophia uses Stripe-issued, PCI-compliant, single-use checkout links. The customer's card data never touches your phone or Sophia's servers. Same security every Apple Pay or Stripe Checkout transaction uses.
No. Sophia plugs into Stripe, Square, QuickBooks Payments, and most major SMB processors on Pro and above. The money lands in the same bank account it does now — just faster.
Yes. After-hours emergencies (burst pipes, sewer backup, no hot water in winter, gas-line leaks) trigger the on-call rotation. Sophia stays on the line, captures the address + callback first, advises shut-off-the-main if appropriate, and pages your tech with an SMS that includes the customer's location.
She qualifies the symptom — single fixture (cabinet) vs. multiple fixtures (main line). Multiple-fixture backups get tagged 'urgent' and bumped to same-day if you have capacity. Single-fixture clogs go in the next-available routine slot. She does not diagnose on the phone — that's the tech's job on-site.
Yes. If your CRM flags a customer as a service-contract member, Sophia greets them by name, skips the diagnostic-fee disclosure, and offers their priority window. Non-contract customers get the standard $89 diagnostic flow.
Sophia texts a Stripe-secured payment link the moment the job is done. Cash flow that doesn't depend on chasing customers.