Sophia · your front office · every channel answered, 24/7
Get Paid Faster. Sophia Follows Up So You Don't Have To
A 'water's coming through the ceiling' call is an $1,100 emergency plus a $6,200 re-pipe, miss it because you're under a sink and it books the plumber who answered first. Sophia answers every channel and books the job so it stays yours.
Get Sophia
a 15-min call to set her up
Live in 48 hours · you approve everything
One operator across phone, SMS, email, web, and social, for plumbers.
7
Channels, one operator
Phone · SMS · email · web · social · Google
168
Hours covered a week
24/7/365, never off, never sick
90s
To text every missed lead back
Answered before they call the next name
3
Roles, one operator
Receptionist + marketing + ops, replaced
The invoice nobody chases
The average invoice sits unpaid for 23 days when nobody follows up. Sophia doesn't forget.
Water damage compounds by the hour, so a homeowner who hits your voicemail calls the next plumber right away, and your forms, Google messages, and Facebook DMs pile up while you're under a sink. Sophia answers every call and message within 5 minutes, so you keep the work.
Leads slipping away / week
On voicemail
14
On Sophia
1
↓13 fewer
Typical missed-to-answered shift in the first weeks.Illustrative
What Sophia does to get you paid faster
Invoice sent. Follow-up automated. Cash collected.
- AUTOMATE: sends the invoice the second you mark the job complete.
- NEGOTIATE: texts a Stripe-secured one-tap link. Apple Pay, Google Pay, card, or ACH.
- AUTOMATE: follows up at day 2, 5, and 10 if unpaid, your voice, not a bot template.
- SPEAK: works across SMS, email, and WhatsApp, whichever channel they use.
- AUTOMATE: reconciles payments back to QuickBooks, Stripe, or Square.
- DECIDE: tracks days-to-pay, collection rate, and outstanding AR in real time.
Every channel answered. Every decision made. 168 hours a week, the work of three hires.
Operator, not software
Software hands you features. Sophia hands you outcomes.
A billing tool gives you buttons to push and reminders to manage. Sophia just chases the invoice and gets you paid, not another app to run.
A DIY AI tool
Software you run
- You configure it, write the prompts, and wire the workflows.
- Generic out of the box, it knows nothing about your work.
- One more app to log into, monitor, and keep alive.
- Hands you features and leaves the work to you.
- Charges per seat or per message, then needs babysitting.
Sophia
The operator you hire
- Arrives already set up and trained, nothing to build.
- Pre-trained in your trade, including the questions your customers actually ask.
- One operator who just works, across phone, text, email, web, social, and Google.
- Hands you outcomes, answered, booked, followed up, handled.
- Does the work of ~3 hires for a fraction of one salary. 168 hours a week, from $5/hour.
And she’s already trained in plumbers from day one, not a blank tool you have to teach.
The payment math: chasing by hand vs. Sophia
Same job. Same customer. Very different cash flow.
| Part-time employee | DIY voicemail/IVR | Sophia | |
|---|---|---|---|
| Days to pay (avg) | 28 days (part-time bookkeeper) | 37 days (you chase when you remember) | 1.2 days (Sophia Pro) |
| Collection rate | ~91% | ~83% | ~98% |
| Owner time on AR | 6 hrs/wk | 10 hrs/wk | 0 hrs/wk |
| Cost | $1,440/mo (bookkeeper) | $0 (but 17% of jobs uncollected) | $1,597/mo (Sophia Pro) |
98%
of contacts answered
Across every channel Illustrative
168
Hours covered / week
24/7/365, never off
90s
To text a missed lead back
Before they call the next name
+51%
more emergency calls captured vs. voicemail
<30s
after-hours dispatch for burst pipes
<5 min
reply to web leads most plumbers take days to answer
Average across JOOLT operators in their first 90 days.Illustrative
One operator. Five ways to pay her.
Pay-As-You-Win from $99/mo, or flat tiers, no per-call surprises.
Pay-As-You-Win
$99
+ $35/booking
Starter ⭐
Book a call
Solo · 1 location
Pro
Book a call
Most popular
Scale
Book a call
Multi-location
Enterprise
Book a call
Let's talk
Built for local businesses losing leads across every channel.
HVAC, plumbing, roofing, electrical, dental, vets, med-spas, real estate, legal, accounting, cleaning, landscape, restaurants, retail, gyms, salons — pre-trained on the 50 questions your customers ask.
See your industryQuestions plumbers ask before they hire her.
Is the payment link secure?
Yes. Sophia uses Stripe-issued, PCI-compliant, single-use links, the customer's card data never touches your phone or Sophia's servers.
Do I need to switch from QuickBooks / Stripe / Square?
No. Sophia plugs into Stripe, Square, QuickBooks Payments, and most SMB processors on Pro and above. The money lands in the same bank account, just an average of 22 days earlier.
Can Sophia handle a burst-pipe call at 11:30pm when no one is in the office?
Yes. After-hours emergencies (burst pipe, active sewer backup, gas leak, flooding water heater) trigger your on-call rotation. She captures the address and callback first, walks the homeowner through shut-off steps when it's safe, then texts your tech the details, so the caller feels taken care of before you call back.
Does she know the difference between a slow drain and a main-line backup?
She qualifies the symptom like a good dispatcher: one sluggish fixture (trap or branch line) vs. multiple fixtures draining slow together (main-line flag). Main-line backups get tagged urgent and offered same-day capacity; single-drain calls get the next routine slot. She never diagnoses on the phone, she just gets the urgency right.
Can she route service-contract customers differently from first-time callers?
Yes. Contract holders get greeted by name, skip the diagnostic-fee disclosure, and get your priority window, typically within 4 hours. Non-contract callers hear your standard trip-charge flow, whether it's 8am or midnight.
Get paid today, not 23 days from now.
Sophia sends the invoice the moment you're done, follows up until it's paid, and reconciles to your books, cash flow that doesn't depend on your memory.
Get Sophia
a 15-min call to set her up
Live in 48 hours · you approve everything · cancel anytime