Sophia · your front office · every channel answered, 24/7
Sophia AI for Plumbers. The Operator You've Always Needed
A 'water's coming through the ceiling' call is an $1,100 emergency plus a $6,200 re-pipe, miss it because you're under a sink and it books the plumber who answered first. Sophia answers every channel and books the job so it stays yours.
Get Sophia
a 15-min call to set her up
Live in 48 hours · you approve everything
One operator across phone, SMS, email, web, and social, for plumbers.
7
Channels, one operator
Phone · SMS · email · web · social · Google
168
Hours covered a week
24/7/365, never off, never sick
90s
To text every missed lead back
Answered before they call the next name
3
Roles, one operator
Receptionist + marketing + ops, replaced
Three roles. One hire. $1,597/month.
You've been paying $9,440/month for three people to do what one hire handles. Sophia is that hire.
Water damage compounds by the hour, so a homeowner who hits your voicemail calls the next plumber right away, and your forms, Google messages, and Facebook DMs pile up while you're under a sink. Sophia answers every call and message within 5 minutes, so you keep the work.
Leads slipping away / week
On voicemail
14
On Sophia
1
↓13 fewer
Typical missed-to-answered shift in the first weeks.Illustrative
How Sophia runs your front office for Plumbers
Speak · Screen · Negotiate · Automate · Decide, one hire.
- SPEAK: answers phone, SMS, email, WhatsApp, web forms, and social DMs, one voice, every channel.
- SPEAK: replies to web forms and DMs within 5 minutes, before the lead finds your competitor.
- SCREEN: qualifies every lead against your rules and books the ones worth your time.
- NEGOTIATE: handles quotes and follow-through on every unbooked lead at day 14, 30, and 60.
- AUTOMATE: books to your calendar and sends review requests after every job, hands-off.
- DECIDE: escalates what needs you; runs the rest by your bar. You review a 15-min digest.
Every channel answered. Every decision made. 168 hours a week, the work of three hires.
Operator, not software
Sophia isn’t an AI tool you adopt. She’s an operator you hire.
DIY AI tools are generic and demand your time to configure and maintain. Sophia shows up already trained in your trade and runs your front office across every channel.
A DIY AI tool
Software you run
- You configure it, write the prompts, and wire the workflows.
- Generic out of the box, it knows nothing about your work.
- One more app to log into, monitor, and keep alive.
- Hands you features and leaves the work to you.
- Charges per seat or per message, then needs babysitting.
Sophia
The operator you hire
- Arrives already set up and trained, nothing to build.
- Pre-trained in your trade, including the questions your customers actually ask.
- One operator who just works, across phone, text, email, web, social, and Google.
- Hands you outcomes, answered, booked, followed up, handled.
- Does the work of ~3 hires for a fraction of one salary. 168 hours a week, from $5/hour.
And she’s already trained in plumbers from day one, not a blank tool you have to teach.
The 3-role math: your current cost vs. Sophia
Same outcomes. $7,843/month less.
| Part-time employee | DIY voicemail/IVR | Sophia | |
|---|---|---|---|
| Monthly cost | $9,440 (Receptionist + Mktg Coord + Ops Mgr) | ~$890/mo (5 separate AI tools, still gaps) | $1,597/mo (Sophia Pro) |
| Channels covered | Phone + email (business hours only) | Partial. 3 of 7 channels, disconnected | All 7. 168 hrs/wk, one brain |
| Logins / tools to manage | 3 people + their own tools | 5+ disconnected subscriptions | 1 dashboard |
| Owner time to manage | 8 hrs/wk managing people | 6 hrs/wk managing tools | <15 min/wk reviewing Sophia's digest |
98%
of contacts answered
Across every channel Illustrative
168
Hours covered / week
24/7/365, never off
90s
To text a missed lead back
Before they call the next name
+51%
more emergency calls captured vs. voicemail
<30s
after-hours dispatch for burst pipes
<5 min
reply to web leads most plumbers take days to answer
Average across JOOLT operators in their first 90 days.Illustrative
One operator. Five ways to pay her.
Pay-As-You-Win from $99/mo, or flat tiers, no per-call surprises.
Pay-As-You-Win
$99
+ $35/booking
Starter ⭐
Book a call
Solo · 1 location
Pro
Book a call
Most popular
Scale
Book a call
Multi-location
Enterprise
Book a call
Let's talk
Built for local businesses losing leads across every channel.
HVAC, plumbing, roofing, electrical, dental, vets, med-spas, real estate, legal, accounting, cleaning, landscape, restaurants, retail, gyms, salons — pre-trained on the 50 questions your customers ask.
See your industryQuestions plumbers ask before they hire her.
How is Sophia different from ChatGPT or any other AI tool?
ChatGPT is a chat box you type into. Sophia speaks on your phone, screens your leads, books your calendar, chases your payments, and decides what reaches you across all 7 channels, no prompt required. You hire her; she runs your front office.
What roles does Sophia actually replace?
A Receptionist (phone, booking, SMS, after-hours), a Marketing Coordinator (reviews, follow-up, re-engagement), and an Operations Manager (reporting, payments, lead tracking). Three roles, one hire, $1,597/month vs. $9,440/month.
Can Sophia handle a burst-pipe call at 11:30pm when no one is in the office?
Yes. After-hours emergencies (burst pipe, active sewer backup, gas leak, flooding water heater) trigger your on-call rotation. She captures the address and callback first, walks the homeowner through shut-off steps when it's safe, then texts your tech the details, so the caller feels taken care of before you call back.
Does she know the difference between a slow drain and a main-line backup?
She qualifies the symptom like a good dispatcher: one sluggish fixture (trap or branch line) vs. multiple fixtures draining slow together (main-line flag). Main-line backups get tagged urgent and offered same-day capacity; single-drain calls get the next routine slot. She never diagnoses on the phone, she just gets the urgency right.
Can she route service-contract customers differently from first-time callers?
Yes. Contract holders get greeted by name, skip the diagnostic-fee disclosure, and get your priority window, typically within 4 hours. Non-contract callers hear your standard trip-charge flow, whether it's 8am or midnight.
One hire. Phased over 90 days. You stay in control.
Sophia is a hire, not a tool, she speaks, screens, negotiates, automates, and decides on your behalf. We phase her in: calls first, then booking, reviews, and payments, so you build trust before she runs the whole front office.
Get Sophia
a 15-min call to set her up
Live in 48 hours · you approve everything · cancel anytime