You're 40 feet up a roof in 95° heat. The phone rings — it's an emergency no-cool with two kids in the house. By the time you climb down, the call's gone to voicemail. That's a $400 service call plus a $9,800 system replacement you just lost.
Every other week another tool promises to 'transform' your business — and it just adds one more login, one more thing not to read. Sophia is one operator, not a stack. She answers the phone, books the job, sends the review text, texts the payment link, and tells you what she did at the end of the week. That's it. Co-pilot, not autopilot.
Sophia knows the difference between a routine tune-up and a no-heat-below-35°F emergency. She triages the call, captures the callback first, and pages your on-call tech the moment a gas-smell, CO-alarm, or freeze-risk keyword shows up.
The job, not the demo.
She works 168 hours a week. She charges from $5 an hour.
Same outcomes. One operator.
| Part-time employee | DIY voicemail/IVR | Sophia | |
|---|---|---|---|
| Cost | $1,440/mo (PT receptionist) | ~$890/mo (5 separate AI tools) | $1,597/mo |
| Logins to manage | 1 (her email) | 5+ | 1 (your dashboard) |
| Hours covered | 20/week | 168/week (but disconnected) | 168/week (one operator) |
| Owner time to manage | 3 hrs/wk | 6 hrs/wk | <15 min/wk |
+47%
leads captured
<30s
emergency dispatch trigger
12 hr/wk
owner time back
Average across JOOLT operators in their first 90 days.
From $5/hour. Flat tiers, no per-call surprises.
Pay-As-You-Win
$99
+ $35/booking
Starter
$497
/month
Pro ⭐
$1,597
/month
Scale
$3,997
/month
Enterprise
$9,997+
/month
Built for HVAC, plumbing, roofing, electrical, dental, vets, med-spas, real estate, legal, accounting, cleaning, landscape, restaurants, retail, gyms, salons — and pre-trained on the 50 questions your customers ask.
See your industryChatGPT is a chat box. Sophia is an operator. She answers your business line, books on your calendar, charges your customers, and reports back at the end of the week — across phone, SMS, and your booking system. You don't paste anything into a prompt. You hire her.
No — she covers the 168 hours your staff can't. Most owners use Sophia for after-hours, lunch breaks, on-the-job moments, and overflow during busy windows. The receptionist or front-desk lead handles the warm in-person work; Sophia handles everything else.
Yes. Emergency triggers are wired in — gas smell, CO alarm, no heat below 35°F, no AC with an elderly person in the house above 95°F, water flooding from a unit. She captures the callback FIRST, pages your on-call tech, and stays on the line if structural safety is at risk. Tune-ups and routine service get a normal booking flow.
She knows enough to qualify the call — system type (gas furnace + AC, heat pump, mini-split, boiler), age, and symptom in plain English. She does not quote replacement prices on the phone (no contractor should). She books a free in-home estimate with your senior comfort advisor instead.
Yes. After a repair quote over $400, she mentions the membership and quotes your price ($19-$29/mo). She never high-pressures. If the customer says no, she moves on and books the work. Members get auto-booked into the next tune-up window every spring + fall.
Sophia is your co-pilot, not autopilot. We phase her into your business — answering calls week 1, booking week 2, reviews week 3 — so you build trust before she runs the whole operating layer.