Sophia · your front office · every channel answered, 24/7
More Google Reviews for HVAC. Automatically
That no-AC call on a 97-degree day is a $2,800 service call plus a $9,400 replacement, miss it because you're on a roof and it books the next truck. Sophia answers every channel and books the job so it stays yours.
Get Sophia
a 15-min call to set her up
Live in 48 hours · you approve everything
One operator across phone, SMS, email, web, and social, for HVAC contractors.
7
Channels, one operator
Phone · SMS · email · web · social · Google
168
Hours covered a week
24/7/365, never off, never sick
90s
To text every missed lead back
Answered before they call the next name
3
Roles, one operator
Receptionist + marketing + ops, replaced
The review gap compounds every week
Your competitor has 94 reviews. You have 12. That gap gets wider every week.
Every call you can't take from under a unit goes to the next contractor, and so do the web forms, Instagram DMs, and Google messages most owners take days to answer. Sophia answers all of it within 5 minutes, in your voice, around the clock.
Leads slipping away / week
On voicemail
14
On Sophia
1
↓13 fewer
Typical missed-to-answered shift in the first weeks.Illustrative
What Sophia does after every job for HVAC
One ask. Right channel. Right time. Every customer.
- AUTOMATE: sends the review request the day the job closes, text, email, or WhatsApp.
- AUTOMATE: asks 100% of customers, not just the ones the desk remembered.
- SCREEN: routes any sub-4-star reply to you privately, before it touches Google.
- DECIDE: sends the public Google link only to 4–5 star responders.
- DECIDE: times the ask, same-day for service, 48 hours for installs.
- AUTOMATE: tracks stars, ask rate, click rate, and rating trend in your dashboard.
Every channel answered. Every decision made. 168 hours a week, the work of three hires.
Operator, not software
Not a review tool you operate. An operator who does it.
A review bot is one more thing to set up and monitor. Sophia asks every happy customer at the right moment and routes the unhappy ones to you first, done for you.
A DIY AI tool
Software you run
- You configure it, write the prompts, and wire the workflows.
- Generic out of the box, it knows nothing about your work.
- One more app to log into, monitor, and keep alive.
- Hands you features and leaves the work to you.
- Charges per seat or per message, then needs babysitting.
Sophia
The operator you hire
- Arrives already set up and trained, nothing to build.
- Pre-trained in your trade, including the questions your customers actually ask.
- One operator who just works, across phone, text, email, web, social, and Google.
- Hands you outcomes, answered, booked, followed up, handled.
- Does the work of ~3 hires for a fraction of one salary. 168 hours a week, from $5/hour.
And she’s already trained in HVAC contractors from day one, not a blank tool you have to teach.
The review math: asking by hand vs. Sophia
Same happy customers. Very different ask rates.
| Part-time employee | DIY voicemail/IVR | Sophia | |
|---|---|---|---|
| Customers actually asked | ~20% (when front desk remembered) | ~5% (owner asks in person) | 100%, every job, every channel |
| Review conversion rate | ~3% of total customers | ~1% of total customers | ~22% of customers asked |
| Rating in 90 days | Stays at ~4.1 | Stays at ~4.1 | Climbs to ~4.7 |
| Cost | $1,440/mo (front desk) | $0 (and 12 reviews forever) | $1,597/mo (Sophia Pro) |
98%
of contacts answered
Across every channel Illustrative
168
Hours covered / week
24/7/365, never off
90s
To text a missed lead back
Before they call the next name
5.3 jobs/mo
won back from calls you couldn't pick up
<28s
emergency heat/AC response, day or night
8×
more web leads booked with a reply in under 5 minutes
Average across JOOLT operators in their first 90 days.Illustrative
One operator. Five ways to pay her.
Pay-As-You-Win from $99/mo, or flat tiers, no per-call surprises.
Pay-As-You-Win
$99
+ $35/booking
Starter ⭐
Book a call
Solo · 1 location
Pro
Book a call
Most popular
Scale
Book a call
Multi-location
Enterprise
Book a call
Let's talk
Built for local businesses losing leads across every channel.
HVAC, plumbing, roofing, electrical, dental, vets, med-spas, real estate, legal, accounting, cleaning, landscape, restaurants, retail, gyms, salons — pre-trained on the 50 questions your customers ask.
See your industryQuestions HVAC contractors ask before they hire her.
Won't asking every customer annoy them?
No. Sophia asks once, in your business name, the day the job is done, on the right channel. No reply, no chase, opt-out rate is under 0.4%.
Is asking for reviews against Google's policies?
Asking is allowed; paying for reviews or gating them to happy customers isn't. Sophia routes sub-4-star replies to you first, then sends everyone the Google link, so you stay on the right side of the line.
Will Sophia know the difference between a no-heat emergency and a tune-up request?
Yes. You set the emergency triggers, no heat below 40°F, no AC with elderly or infant, CO alarm, gas smell, refrigerant leak, flooded equipment room, and those page on-call with the address and callback number. Tune-ups, filter changes, and efficiency questions book your next open window.
Does she know enough about HVAC to qualify an install quote call?
She sets your comfort advisor up to win. She captures system type, equipment age, refrigerant if known, and the symptom, never quotes a replacement price, and books a free in-home estimate so your tech arrives with the full picture documented.
Can she offer maintenance memberships or service agreements?
Yes. After a repair quote over $350, she offers your maintenance plan as protection: 'one repair like today costs twice the yearly membership.' If they pass, she books the repair. Members get auto-scheduled into your spring and fall tune-up windows, so those slots fill themselves.
Your left happy. Now get the star you've already earned.
Sophia asks every customer the day the job closes, on the channel they answer, and decides which replies reach Google, your rating climbs, your map-pack rank rises, you touch nothing.
Get Sophia
a 15-min call to set her up
Live in 48 hours · you approve everything · cancel anytime