Sophia closes the phone gap and the digital ops gap for 14 industries — 7 channels, 3 roles, pre-trained on your industry's real call patterns, real escalation rules, and real compliance requirements. Pick yours, answer 15 minutes of questions, go live in 48 hours.
Phone gap — common call patterns
IllustrativeEmergency-aware AI that triages no-heat and no-AC calls instantly.
Phone gap — common call patterns
Digital ops gap — unique to HVAC
Walks panicked callers through main shut-off while dispatching the tech.
Phone gap — common call patterns
Digital ops gap — unique to Plumbing
Captures year/make/model + symptom in 30 seconds. Schedules drop-off or shuttle.
Phone gap — common call patterns
Digital ops gap — unique to Auto Repair
Anti-storm-chaser positioning. Free inspection booking. Insurance claim coordination.
Phone gap — common call patterns
Digital ops gap — unique to Roofing
Honest about what's in scope (and what's not). Refers permitted work.
Phone gap — common call patterns
Digital ops gap — unique to Handyman
Books with the right stylist tier. Coaches first-time clients on prep.
Phone gap — common call patterns
Digital ops gap — unique to Salons & Barbershops
Premium concierge tone. Medical compliance baked in. Provider-credentialed.
Phone gap — common call patterns
Digital ops gap — unique to Med Spas
Reservations, pickup & delivery, allergens, order status, kitchen-aware — front-of-house warmth in English and Spanish.
Phone gap — common call patterns
Digital ops gap — unique to Restaurants & Food Service
Professional intake without ever giving legal advice. Conflict checks. Court-deadline triage.
Phone gap — common call patterns
Digital ops gap — unique to Legal Intake
Fiduciary-aware AI that never gives investment or tax advice. Audit-priority routing.
Phone gap — common call patterns
Digital ops gap — unique to Tax & Insurance
Session-aware booker that captures shoot type, headcount, and date without making it feel like an interview.
Phone gap — common call patterns
Digital ops gap — unique to Photography
Distinguishes a chipped tooth from a swollen abscess and books the right window.
Phone gap — common call patterns
Digital ops gap — unique to Dental
Qualifies serious buyers from tire-kickers and routes after-hours showing requests instantly.
Phone gap — common call patterns
Digital ops gap — unique to Real Estate
Sorts panic from real emergencies. Routes ingestion, trauma, and respiratory distress to the right path.
Phone gap — common call patterns
Digital ops gap — unique to Veterinary
Every industry has a phone gap and a digital ops gap. We add new industry templates regularly. Most local service businesses are a fit even if we haven't named them. Book a 15-minute call and we'll confirm scope before you commit.