You're in the back doing a spay. The phone rings — a dog has been hit by a car, owner is panicking on the way in. The front desk is already on two other lines. That call goes to voicemail. The owner drives past you to the emergency hospital instead.
The industry average: a service business misses $50,000 a year in revenue from calls that went to voicemail. BIA Advisory put the number on it. Every owner who's ever looked at three missed calls already knew. Your competitor down the road answers their phone — or their answering service does, or their AI does. The caller picks whoever picks up. That's the whole game.
Sophia knows the difference between 'my dog ate a sock' (urgent) and 'I need a heartworm refill' (routine). She holds emergency walk-in slots, captures species + breed + age + weight on first call, and texts vaccine + dental recalls at the right cadence.
Plain English. No menus. No 'press 1 for service.'
She works 168 hours a week. She charges from $5 an hour.
Same role. Different operator.
| Part-time employee | DIY voicemail/IVR | Sophia | |
|---|---|---|---|
| Cost | $1,440/mo | $0 | $1,597/mo |
| Hours covered | 20 hrs/wk | 168 hrs/wk* | 168 hrs/wk |
| Effective rate | $18/hr | (*voicemail counts as 'covered') | From $5/hr |
| Sick days · turnover | Quit twice last year | Loses every after-hours call | Never |
+47%
appointments captured
<30s
emergency triage start
+29%
wellness recall confirmations
Average across JOOLT operators in their first 90 days.
From $5/hour. Flat tiers, no per-call surprises.
Pay-As-You-Win
$99
+ $35/booking
Starter
$497
/month
Pro ⭐
$1,597
/month
Scale
$3,997
/month
Enterprise
$9,997+
/month
Built for HVAC, plumbing, roofing, electrical, dental, vets, med-spas, real estate, legal, accounting, cleaning, landscape, restaurants, retail, gyms, salons — and pre-trained on the 50 questions your customers ask.
See your industryTraditional answering services take a message. Sophia actually does the job — she answers in your business name, knows your hours and prices, books the appointment to your calendar, and sends the confirmation text. No callback queue. No missed handoff. The job is closed before you get back to your truck.
Most owners are live in 10 minutes. We forward your existing business line — no number change, no carrier ticket. You keep your number; Sophia just picks up when you can't.
She qualifies by symptom — bleeding, seizure, bloated abdomen, ingested toxin, hit-by-car, severe respiratory distress. Those trigger your emergency protocol (walk-in OK or refer to ER per your rules). She tells the owner exactly what to do on the drive in.
Yes. She texts vaccine reminders 30 days before due date, dental reminders quarterly, and senior wellness reminders annually. Reply 'book' to schedule. Most practices see recall confirmations rise 25-30% in the first 90 days.
Yes — boarding, grooming, and medical each get their own slot type with their own intake (vaccine records for boarding, breed-specific notes for grooming, symptom triage for medical). Sophia checks vaccine compliance for boarding before she books.
Sophia is live in 10 minutes. Every call answered. Every job booked. From $5/hour.