Each new patient on insurance is worth $3,200 in first-year revenue. Miss 6–12 a month, calls, forms, and DMs landing after your front desk leaves at 5:15, and that's up to $38,000 walking to the next practice. Sophia answers every channel so they book with you.
a 15-min call to set her up
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One operator across phone, SMS, email, web, and social, for dental practices.
After 5:15pm, every new-patient call that hits voicemail goes to the next practice, and so do the contact forms, insurance emails, and DMs arriving nights and weekends with nobody to reply. Sophia answers all of it within 5 minutes, in your practice's voice, around the clock.
Typical missed-to-answered shift in the first weeks.Illustrative
One ask. Right channel. Right time. Every customer.
Every channel answered. Every decision made. 168 hours a week, the work of three hires.
A review bot is one more thing to set up and monitor. Sophia asks every happy customer at the right moment and routes the unhappy ones to you first, done for you.
A DIY AI tool
Software you run
Sophia
The operator you hire
And she’s already trained in dental practices from day one, not a blank tool you have to teach.
Same happy customers. Very different ask rates.
| Part-time employee | DIY voicemail/IVR | Sophia | |
|---|---|---|---|
| Customers actually asked | ~20% (when front desk remembered) | ~5% (owner asks in person) | 100%, every job, every channel |
| Review conversion rate | ~3% of total customers | ~1% of total customers | ~22% of customers asked |
| Rating in 90 days | Stays at ~4.1 | Stays at ~4.1 | Climbs to ~4.7 |
| Cost | $1,440/mo (front desk) | $0 (and 12 reviews forever) | $1,597/mo (Sophia Pro) |
Across every channel Illustrative
22 new reviews/mo
avg Google reviews in first 60 days
73%
of new patient inquiries now arrive by form, DM, or email, not just phone
14 hr/wk
front desk time back from inbound calls and reminders
Average across JOOLT operators in their first 90 days.Illustrative
Pay-As-You-Win from $99/mo, or flat tiers, no per-call surprises.
Pay-As-You-Win
$99
+ $35/booking
Starter ⭐
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Solo · 1 location
Pro
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Most popular
Scale
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Multi-location
Enterprise
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HVAC, plumbing, roofing, electrical, dental, vets, med-spas, real estate, legal, accounting, cleaning, landscape, restaurants, retail, gyms, salons — pre-trained on the 50 questions your customers ask.
See your industryNo. Sophia asks once, in your business name, the day the job is done, on the right channel. No reply, no chase, opt-out rate is under 0.4%.
Asking is allowed; paying for reviews or gating them to happy customers isn't. Sophia routes sub-4-star replies to you first, then sends everyone the Google link, so you stay on the right side of the line.
Yes. She qualifies the patient (insurance carrier, X-rays in the last 12 months, last cleaning), books the exam plus prophy into your designated new-patient slot, and texts a confirmation with your forms link. Your front desk walks in to confirmed appointments, not a stack of messages to return.
Yes. Two days after a plan over $900 (implants, full-arch, ortho, crown-and-bridge), Sophia texts a soft follow-up in your voice; day 7 sends a cost-of-waiting nudge. Practices see acceptance improve 22–35% inside 90 days, money already in your building.
After every completed hygiene or restorative visit, she texts a warm review request in your practice name, timed 2–4 hours after checkout when patients are most likely to reply. Under-4-star responses come to you privately first so you can fix the concern before it goes public; 4–5 star responses get the direct Google link. The 22-review average is across JOOLT dental operators in their first 60 days.
Sophia asks every customer the day the job closes, on the channel they answer, and decides which replies reach Google, your rating climbs, your map-pack rank rises, you touch nothing.
a 15-min call to set her up
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