You're chairside in the middle of a crown prep. The phone rings — a new-patient referral asking about Invisalign. By the time the hygienist picks up, the caller's hung up and called the practice down the street. That's an $89 new-patient exam plus a $4,800 ortho case that just walked.
Every other week another tool promises to 'transform' your business — and it just adds one more login, one more thing not to read. Sophia is one operator, not a stack. She answers the phone, books the job, sends the review text, texts the payment link, and tells you what she did at the end of the week. That's it. Co-pilot, not autopilot.
Sophia knows insurance verification, recall windows, and the difference between a chipped-tooth emergency and a routine cleaning. She schedules to your provider rules (no double-booking the doctor, hygienist slots vs. doctor slots) and confirms recall texts at the right cadence. She also chases treatment plan acceptance for 7 days after every consult (you're leaving $4,800 implant cases on the table when nobody follows up) and tracks every insurance pre-auth so it doesn't sit forgotten in the queue.
The job, not the demo.
She works 168 hours a week. She charges from $5 an hour.
Same outcomes. One operator.
| Part-time employee | DIY voicemail/IVR | Sophia | |
|---|---|---|---|
| Cost | $1,440/mo (PT receptionist) | ~$890/mo (5 separate AI tools) | $1,597/mo |
| Logins to manage | 1 (her email) | 5+ | 1 (your dashboard) |
| Hours covered | 20/week | 168/week (but disconnected) | 168/week (one operator) |
| Owner time to manage | 3 hrs/wk | 6 hrs/wk | <15 min/wk |
+47%
new-patient calls captured
+34%
recall confirmations
12 hr/wk
front desk time back
Average across JOOLT operators in their first 90 days.
From $5/hour. Flat tiers, no per-call surprises.
Pay-As-You-Win
$99
+ $35/booking
Starter
$497
/month
Pro ⭐
$1,597
/month
Scale
$3,997
/month
Enterprise
$9,997+
/month
Built for HVAC, plumbing, roofing, electrical, dental, vets, med-spas, real estate, legal, accounting, cleaning, landscape, restaurants, retail, gyms, salons — and pre-trained on the 50 questions your customers ask.
See your industryChatGPT is a chat box. Sophia is an operator. She answers your business line, books on your calendar, charges your customers, and reports back at the end of the week — across phone, SMS, and your booking system. You don't paste anything into a prompt. You hire her.
No — she covers the 168 hours your staff can't. Most owners use Sophia for after-hours, lunch breaks, on-the-job moments, and overflow during busy windows. The receptionist or front-desk lead handles the warm in-person work; Sophia handles everything else.
Yes. She captures the carrier + member ID + group number on every new-patient call so your front desk can verify before the appointment. She does NOT quote out-of-pocket pricing without verified benefits. For high-dollar treatment (crowns, implants, ortho), she tracks every pre-auth submission and pings your front desk if a carrier hasn't responded in 10 business days — so cases don't die waiting on insurance.
Yes — this is where most practices leak revenue. Two business days after a $1k+ treatment plan is presented (implants, ortho, crown-and-bridge), Sophia texts the patient with a soft nudge — your wording, your tone. Day 7 sends a final reminder with the cost-of-waiting math. Practices see treatment plan acceptance rise 18-30% in the first 90 days.
Yes. 48 hours before every cleaning, Sophia texts the patient to confirm. Replies are processed automatically (yes / reschedule / cancel). The dashboard shows your confirmation rate every Monday. Practices see recall confirmations rise from ~62% to ~88% inside 60 days.
Sophia is your co-pilot, not autopilot. We phase her into your business — answering calls week 1, booking week 2, reviews week 3 — so you build trust before she runs the whole operating layer.