You're chairside in the middle of a crown prep. The phone rings — a new-patient referral asking about Invisalign. By the time the hygienist picks up, the caller's hung up and called the practice down the street. That's an $89 new-patient exam plus a $4,800 ortho case that just walked.
When the job's done, the customer is right there in front of you — credit card in hand, phone unlocked, ready to pay. Two days later, they're back at work and your invoice is at the bottom of a Gmail folder. Every day you wait to send the link, the collection rate drops. Sophia closes the loop the moment the job is done.
Sophia knows insurance verification, recall windows, and the difference between a chipped-tooth emergency and a routine cleaning. She schedules to your provider rules (no double-booking the doctor, hygienist slots vs. doctor slots) and confirms recall texts at the right cadence. She also chases treatment plan acceptance for 7 days after every consult (you're leaving $4,800 implant cases on the table when nobody follows up) and tracks every insurance pre-auth so it doesn't sit forgotten in the queue.
One tap. Same day. No 30-day wait.
She works 168 hours a week. She charges from $5 an hour.
Same job. Different collection.
| Part-time employee | DIY voicemail/IVR | Sophia | |
|---|---|---|---|
| Cost | $1,440/mo (bookkeeper) | $0 | $1,597/mo |
| Days to pay (avg) | 28 days | 37 days | 1.2 days |
| Collection rate | ~91% | ~83% | ~98% |
| Owner time on AR | 6 hrs/wk | 10 hrs/wk | 0 hrs/wk |
+47%
new-patient calls captured
+34%
recall confirmations
12 hr/wk
front desk time back
Average across JOOLT operators in their first 90 days.
From $5/hour. Flat tiers, no per-call surprises.
Pay-As-You-Win
$99
+ $35/booking
Starter
$497
/month
Pro ⭐
$1,597
/month
Scale
$3,997
/month
Enterprise
$9,997+
/month
Built for HVAC, plumbing, roofing, electrical, dental, vets, med-spas, real estate, legal, accounting, cleaning, landscape, restaurants, retail, gyms, salons — and pre-trained on the 50 questions your customers ask.
See your industryYes. Sophia uses Stripe-issued, PCI-compliant, single-use checkout links. The customer's card data never touches your phone or Sophia's servers. Same security every Apple Pay or Stripe Checkout transaction uses.
No. Sophia plugs into Stripe, Square, QuickBooks Payments, and most major SMB processors on Pro and above. The money lands in the same bank account it does now — just faster.
Yes. She captures the carrier + member ID + group number on every new-patient call so your front desk can verify before the appointment. She does NOT quote out-of-pocket pricing without verified benefits. For high-dollar treatment (crowns, implants, ortho), she tracks every pre-auth submission and pings your front desk if a carrier hasn't responded in 10 business days — so cases don't die waiting on insurance.
Yes — this is where most practices leak revenue. Two business days after a $1k+ treatment plan is presented (implants, ortho, crown-and-bridge), Sophia texts the patient with a soft nudge — your wording, your tone. Day 7 sends a final reminder with the cost-of-waiting math. Practices see treatment plan acceptance rise 18-30% in the first 90 days.
Yes. 48 hours before every cleaning, Sophia texts the patient to confirm. Replies are processed automatically (yes / reschedule / cancel). The dashboard shows your confirmation rate every Monday. Practices see recall confirmations rise from ~62% to ~88% inside 60 days.
Sophia texts a Stripe-secured payment link the moment the job is done. Cash flow that doesn't depend on chasing customers.