Sophia · your front office · every channel answered, 24/7
Every Missed Call Gets a Text Back in 90 Seconds. For Roofers
After a hail storm, every inspection request is $12,000–$22,000 in insurance re-roof work, if you reach the adjuster first. Miss nine calls on a job and the storm-chasers book them by noon. Sophia answers every channel so you win the race.
Get Sophia
a 15-min call to set her up
Live in 48 hours · you approve everything
One operator across phone, SMS, email, web, and social, for roofers.
7
Channels, one operator
Phone · SMS · email · web · social · Google
168
Hours covered a week
24/7/365, never off, never sick
90s
To text every missed lead back
Answered before they call the next name
3
Roles, one operator
Receptionist + marketing + ops, replaced
Speed to lead is the only metric that matters
78% of customers go with whoever responds first. How long does your voicemail take to reply?
The storm window closes in 48 hours and homeowners book the first contractor who answers, while your web form, Google profile, and Facebook groups fill with inspection requests. Sophia answers every call and message within 5 minutes, so you win the speed race on every channel.
Leads slipping away / week
On voicemail
14
On Sophia
1
↓13 fewer
Typical missed-to-answered shift in the first weeks.Illustrative
What Sophia does the second your phone hangs up for Roofers
Text back that books, not text back that broadcasts.
- SPEAK: texts back within 90 seconds of every missed call, in your name.
- SCREEN: asks the qualifier that matters, job type, urgency, ZIP, or budget.
- AUTOMATE: books in your calendar inside the same thread, no callback.
- SPEAK: catches missed texts, DMs, and form submissions at the same speed.
- DECIDE: escalates the urgent ones to you and holds the thread open.
- AUTOMATE: shows recovered revenue per channel in your dashboard.
Every channel answered. Every decision made. 168 hours a week, the work of three hires.
Operator, not software
A DIY bot needs you. An operator works for you.
Generic text-back tools you wire up and keep alive. Sophia is hired, not installed, she answers, follows up, and books without you in the loop.
A DIY AI tool
Software you run
- You configure it, write the prompts, and wire the workflows.
- Generic out of the box, it knows nothing about your work.
- One more app to log into, monitor, and keep alive.
- Hands you features and leaves the work to you.
- Charges per seat or per message, then needs babysitting.
Sophia
The operator you hire
- Arrives already set up and trained, nothing to build.
- Pre-trained in your trade, including the questions your customers actually ask.
- One operator who just works, across phone, text, email, web, social, and Google.
- Hands you outcomes, answered, booked, followed up, handled.
- Does the work of ~3 hires for a fraction of one salary. 168 hours a week, from $5/hour.
And she’s already trained in roofers from day one, not a blank tool you have to teach.
Speed-to-lead math: voicemail vs. Sophia
Same missed call. Very different outcome.
| Part-time employee | DIY voicemail/IVR | Sophia | |
|---|---|---|---|
| Time to first reply | Staff calls back (hours, maybe) | Voicemail: never | <90 seconds, every time |
| Call recovered? | ~30% (if they pick up callback) | Almost never | ~70% of the time |
| Channels covered | Phone only, business hours | Phone only, no recovery | Phone + SMS + DM + forms |
| Cost | $1,440/mo (part-time staff) | $0 (and $50k/yr in lost jobs) | $1,597/mo (Sophia Pro) |
98%
of contacts answered
Across every channel Illustrative
168
Hours covered / week
24/7/365, never off
90s
To text a missed lead back
Before they call the next name
+61%
more storm-season quotes booked in the first 30 days
3 of 9
missed hail-damage leads recovered with same-day follow-up
8×
higher conversion when storm leads get a reply in under 5 minutes
Average across JOOLT operators in their first 90 days.Illustrative
One operator. Five ways to pay her.
Pay-As-You-Win from $99/mo, or flat tiers, no per-call surprises.
Pay-As-You-Win
$99
+ $35/booking
Starter ⭐
Book a call
Solo · 1 location
Pro
Book a call
Most popular
Scale
Book a call
Multi-location
Enterprise
Book a call
Let's talk
Built for local businesses losing leads across every channel.
HVAC, plumbing, roofing, electrical, dental, vets, med-spas, real estate, legal, accounting, cleaning, landscape, restaurants, retail, gyms, salons — pre-trained on the 50 questions your customers ask.
See your industryQuestions roofers ask before they hire her.
Won't an auto-reply text feel cold or robotic?
Not the way Sophia writes it, your business name, your tone, your service questions. Most callers don't realize it's automated; the ones who do appreciate a reply now instead of a wait until morning.
What if the caller really wants to talk to a human?
Sophia decides by your bar. When a caller needs someone now, she escalates, texts you, rings your on-call line, holds the thread open. She never traps a customer who wants a human.
Can Sophia handle insurance-claim intake so I don't miss the adjuster window?
Yes. She captures storm date, insurance carrier, claim number if available, whether an adjuster visit is scheduled, and whether there's active interior water damage. She books your inspection and tells the homeowner what to document before you arrive (photos of the attic, gutters, and visible shingles). She does not promise that the claim will be approved or that insurance will cover 100% of the work, that's your call after the on-site inspection.
Does she know when to pitch a repair vs. a full re-roof?
She qualifies for the right job type, age of roof, visible missing or lifted shingles, active water inside, hail diameter if known. Roofs under 7 years with isolated damage get a repair slot; roofs over 15 years with multiple damage areas get an inspection-for-replacement. Storm calls always start as inspections, no verbal quote on the phone, which keeps your margin clean.
Will she follow up on inspection leads who said they'd 'think about it'?
Yes. Quotes that don't close in 48 hours enter a follow-up sequence, text on day 3 with your availability, a call attempt on day 7, a final text on day 14 with your current lead time, in your tone, not a robotic script. Most homeowners shop 2–3 roofers, and the one who follows up fastest wins the contract, not the cheapest bid.
The next missed call doesn't have to be a lost .
Sophia speaks back to every missed caller, DM, and stale form in seconds, screens them, and books the ones worth your time, live in 48 hours.
Get Sophia
a 15-min call to set her up
Live in 48 hours · you approve everything · cancel anytime