You're on a steep slope nailing down underlayment in the wind. The phone rings — a storm-damage inspection lead from the insurance adjuster. You can't take the call. That's a $14,000 re-roof, gone to the next roofer who answered.
A caller doesn't sit on hold and wait. They hang up, scroll to the next result, and call your competitor. The window to recover that lead is small — most operators say 90 seconds. Sophia closes it in under 30. While you're still on the ladder, in the chair, or at lunch, she's already replied in your name with a real answer and a slot to book.
Sophia knows the difference between a routine leak call and a storm-chase opportunity. She qualifies insurance work, captures policy + adjuster info up front, and books the inspection before the homeowner shops three more roofers.
Auto-reply that books, not auto-reply that annoys.
She works 168 hours a week. She charges from $5 an hour.
Same missed call. Different outcome.
| Part-time employee | DIY voicemail/IVR | Sophia | |
|---|---|---|---|
| Cost | $1,440/mo | $0 | $1,597/mo |
| Call recovered? | Sometimes (if they call back) | Almost never | ~70% of the time |
| Time to first reply | Whenever staff calls back | Never | <30 seconds |
| Job actually booked? | If they pick up the callback | Lost | Booked in the same thread |
+47%
leads captured
+52%
storm-damage inspections booked
12 hr/wk
owner time back
Average across JOOLT operators in their first 90 days.
From $5/hour. Flat tiers, no per-call surprises.
Pay-As-You-Win
$99
+ $35/booking
Starter
$497
/month
Pro ⭐
$1,597
/month
Scale
$3,997
/month
Enterprise
$9,997+
/month
Built for HVAC, plumbing, roofing, electrical, dental, vets, med-spas, real estate, legal, accounting, cleaning, landscape, restaurants, retail, gyms, salons — and pre-trained on the 50 questions your customers ask.
See your industryNot the way Sophia writes it. She uses your wording, your business name, and your tone — short, helpful, human. Most callers don't realize it's automated. The ones who do appreciate that someone replied at all.
Sophia reads the room. If the reply is 'I need to talk to someone now,' she escalates — texts you, rings your on-call line, and holds the thread open until you respond. She never blocks a customer who wants a human.
Yes. She asks about the storm date, the carrier, whether an adjuster has been out yet, and the claim number if it exists. She books the inspection and tells the homeowner what to have ready (photos, claim docs). She does NOT promise that insurance will cover the work — that's your call on-site.
She qualifies the call — age of roof, visible damage, water inside the house. Leaks under 5 years old get a repair slot. Roofs over 15 years with active leaks get pitched as inspection-for-replacement. Storm damage always books an inspection first, never a verbal quote.
Yes. Every quote that doesn't close inside 48 hours triggers a follow-up sequence — text day 3, call day 7, final text day 14. She uses your wording, not a robotic script. Most re-roof customers shop 3 contractors; the one who follows up wins.
Sophia is live in 10 minutes. Forward your line, plug in your booking calendar, and watch the recovered jobs roll into the dashboard.