You're on a steep slope nailing down underlayment in the wind. The phone rings — a storm-damage inspection lead from the insurance adjuster. You can't take the call. That's a $14,000 re-roof, gone to the next roofer who answered.
The industry average: a service business misses $50,000 a year in revenue from calls that went to voicemail. BIA Advisory put the number on it. Every owner who's ever looked at three missed calls already knew. Your competitor down the road answers their phone — or their answering service does, or their AI does. The caller picks whoever picks up. That's the whole game.
Sophia knows the difference between a routine leak call and a storm-chase opportunity. She qualifies insurance work, captures policy + adjuster info up front, and books the inspection before the homeowner shops three more roofers.
Plain English. No menus. No 'press 1 for service.'
She works 168 hours a week. She charges from $5 an hour.
Same role. Different operator.
| Part-time employee | DIY voicemail/IVR | Sophia | |
|---|---|---|---|
| Cost | $1,440/mo | $0 | $1,597/mo |
| Hours covered | 20 hrs/wk | 168 hrs/wk* | 168 hrs/wk |
| Effective rate | $18/hr | (*voicemail counts as 'covered') | From $5/hr |
| Sick days · turnover | Quit twice last year | Loses every after-hours call | Never |
+47%
leads captured
+52%
storm-damage inspections booked
12 hr/wk
owner time back
Average across JOOLT operators in their first 90 days.
From $5/hour. Flat tiers, no per-call surprises.
Pay-As-You-Win
$99
+ $35/booking
Starter
$497
/month
Pro ⭐
$1,597
/month
Scale
$3,997
/month
Enterprise
$9,997+
/month
Built for HVAC, plumbing, roofing, electrical, dental, vets, med-spas, real estate, legal, accounting, cleaning, landscape, restaurants, retail, gyms, salons — and pre-trained on the 50 questions your customers ask.
See your industryTraditional answering services take a message. Sophia actually does the job — she answers in your business name, knows your hours and prices, books the appointment to your calendar, and sends the confirmation text. No callback queue. No missed handoff. The job is closed before you get back to your truck.
Most owners are live in 10 minutes. We forward your existing business line — no number change, no carrier ticket. You keep your number; Sophia just picks up when you can't.
Yes. She asks about the storm date, the carrier, whether an adjuster has been out yet, and the claim number if it exists. She books the inspection and tells the homeowner what to have ready (photos, claim docs). She does NOT promise that insurance will cover the work — that's your call on-site.
She qualifies the call — age of roof, visible damage, water inside the house. Leaks under 5 years old get a repair slot. Roofs over 15 years with active leaks get pitched as inspection-for-replacement. Storm damage always books an inspection first, never a verbal quote.
Yes. Every quote that doesn't close inside 48 hours triggers a follow-up sequence — text day 3, call day 7, final text day 14. She uses your wording, not a robotic script. Most re-roof customers shop 3 contractors; the one who follows up wins.
Sophia is live in 10 minutes. Every call answered. Every job booked. From $5/hour.