Sophia · your front office · every channel answered, 24/7
More Google Reviews for Roofers. Automatically
After a hail storm, every inspection request is $12,000–$22,000 in insurance re-roof work, if you reach the adjuster first. Miss nine calls on a job and the storm-chasers book them by noon. Sophia answers every channel so you win the race.
Get Sophia
a 15-min call to set her up
Live in 48 hours · you approve everything
One operator across phone, SMS, email, web, and social, for roofers.
7
Channels, one operator
Phone · SMS · email · web · social · Google
168
Hours covered a week
24/7/365, never off, never sick
90s
To text every missed lead back
Answered before they call the next name
3
Roles, one operator
Receptionist + marketing + ops, replaced
The review gap compounds every week
Your competitor has 94 reviews. You have 12. That gap gets wider every week.
The storm window closes in 48 hours and homeowners book the first contractor who answers, while your web form, Google profile, and Facebook groups fill with inspection requests. Sophia answers every call and message within 5 minutes, so you win the speed race on every channel.
Leads slipping away / week
On voicemail
14
On Sophia
1
↓13 fewer
Typical missed-to-answered shift in the first weeks.Illustrative
What Sophia does after every job for Roofers
One ask. Right channel. Right time. Every customer.
- AUTOMATE: sends the review request the day the job closes, text, email, or WhatsApp.
- AUTOMATE: asks 100% of customers, not just the ones the desk remembered.
- SCREEN: routes any sub-4-star reply to you privately, before it touches Google.
- DECIDE: sends the public Google link only to 4–5 star responders.
- DECIDE: times the ask, same-day for service, 48 hours for installs.
- AUTOMATE: tracks stars, ask rate, click rate, and rating trend in your dashboard.
Every channel answered. Every decision made. 168 hours a week, the work of three hires.
Operator, not software
Not a review tool you operate. An operator who does it.
A review bot is one more thing to set up and monitor. Sophia asks every happy customer at the right moment and routes the unhappy ones to you first, done for you.
A DIY AI tool
Software you run
- You configure it, write the prompts, and wire the workflows.
- Generic out of the box, it knows nothing about your work.
- One more app to log into, monitor, and keep alive.
- Hands you features and leaves the work to you.
- Charges per seat or per message, then needs babysitting.
Sophia
The operator you hire
- Arrives already set up and trained, nothing to build.
- Pre-trained in your trade, including the questions your customers actually ask.
- One operator who just works, across phone, text, email, web, social, and Google.
- Hands you outcomes, answered, booked, followed up, handled.
- Does the work of ~3 hires for a fraction of one salary. 168 hours a week, from $5/hour.
And she’s already trained in roofers from day one, not a blank tool you have to teach.
The review math: asking by hand vs. Sophia
Same happy customers. Very different ask rates.
| Part-time employee | DIY voicemail/IVR | Sophia | |
|---|---|---|---|
| Customers actually asked | ~20% (when front desk remembered) | ~5% (owner asks in person) | 100%, every job, every channel |
| Review conversion rate | ~3% of total customers | ~1% of total customers | ~22% of customers asked |
| Rating in 90 days | Stays at ~4.1 | Stays at ~4.1 | Climbs to ~4.7 |
| Cost | $1,440/mo (front desk) | $0 (and 12 reviews forever) | $1,597/mo (Sophia Pro) |
98%
of contacts answered
Across every channel Illustrative
168
Hours covered / week
24/7/365, never off
90s
To text a missed lead back
Before they call the next name
+61%
more storm-season quotes booked in the first 30 days
3 of 9
missed hail-damage leads recovered with same-day follow-up
8×
higher conversion when storm leads get a reply in under 5 minutes
Average across JOOLT operators in their first 90 days.Illustrative
One operator. Five ways to pay her.
Pay-As-You-Win from $99/mo, or flat tiers, no per-call surprises.
Pay-As-You-Win
$99
+ $35/booking
Starter ⭐
Book a call
Solo · 1 location
Pro
Book a call
Most popular
Scale
Book a call
Multi-location
Enterprise
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Let's talk
Built for local businesses losing leads across every channel.
HVAC, plumbing, roofing, electrical, dental, vets, med-spas, real estate, legal, accounting, cleaning, landscape, restaurants, retail, gyms, salons — pre-trained on the 50 questions your customers ask.
See your industryQuestions roofers ask before they hire her.
Won't asking every customer annoy them?
No. Sophia asks once, in your business name, the day the job is done, on the right channel. No reply, no chase, opt-out rate is under 0.4%.
Is asking for reviews against Google's policies?
Asking is allowed; paying for reviews or gating them to happy customers isn't. Sophia routes sub-4-star replies to you first, then sends everyone the Google link, so you stay on the right side of the line.
Can Sophia handle insurance-claim intake so I don't miss the adjuster window?
Yes. She captures storm date, insurance carrier, claim number if available, whether an adjuster visit is scheduled, and whether there's active interior water damage. She books your inspection and tells the homeowner what to document before you arrive (photos of the attic, gutters, and visible shingles). She does not promise that the claim will be approved or that insurance will cover 100% of the work, that's your call after the on-site inspection.
Does she know when to pitch a repair vs. a full re-roof?
She qualifies for the right job type, age of roof, visible missing or lifted shingles, active water inside, hail diameter if known. Roofs under 7 years with isolated damage get a repair slot; roofs over 15 years with multiple damage areas get an inspection-for-replacement. Storm calls always start as inspections, no verbal quote on the phone, which keeps your margin clean.
Will she follow up on inspection leads who said they'd 'think about it'?
Yes. Quotes that don't close in 48 hours enter a follow-up sequence, text on day 3 with your availability, a call attempt on day 7, a final text on day 14 with your current lead time, in your tone, not a robotic script. Most homeowners shop 2–3 roofers, and the one who follows up fastest wins the contract, not the cheapest bid.
Your left happy. Now get the star you've already earned.
Sophia asks every customer the day the job closes, on the channel they answer, and decides which replies reach Google, your rating climbs, your map-pack rank rises, you touch nothing.
Get Sophia
a 15-min call to set her up
Live in 48 hours · you approve everything · cancel anytime