You're mid-treatment with a Botox client. The phone rings — a new lead asking about a $1,200 laser series. The front desk is checking another client out. That call goes to voicemail and your competitor's IG ad just won the lead.
A caller doesn't sit on hold and wait. They hang up, scroll to the next result, and call your competitor. The window to recover that lead is small — most operators say 90 seconds. Sophia closes it in under 30. While you're still on the ladder, in the chair, or at lunch, she's already replied in your name with a real answer and a slot to book.
Sophia knows the difference between a Botox touch-up and a $4,800 laser-series consult. She qualifies the client, books the right provider (nurse vs. NP vs. MD), and pitches your membership program after the first paid treatment.
Auto-reply that books, not auto-reply that annoys.
She works 168 hours a week. She charges from $5 an hour.
Same missed call. Different outcome.
| Part-time employee | DIY voicemail/IVR | Sophia | |
|---|---|---|---|
| Cost | $1,440/mo | $0 | $1,597/mo |
| Call recovered? | Sometimes (if they call back) | Almost never | ~70% of the time |
| Time to first reply | Whenever staff calls back | Never | <30 seconds |
| Job actually booked? | If they pick up the callback | Lost | Booked in the same thread |
+47%
new-client calls captured
+62%
Glow-Up Membership conversions
12 hr/wk
owner time back
Average across JOOLT operators in their first 90 days.
From $5/hour. Flat tiers, no per-call surprises.
Pay-As-You-Win
$99
+ $35/booking
Starter
$497
/month
Pro ⭐
$1,597
/month
Scale
$3,997
/month
Enterprise
$9,997+
/month
Built for HVAC, plumbing, roofing, electrical, dental, vets, med-spas, real estate, legal, accounting, cleaning, landscape, restaurants, retail, gyms, salons — and pre-trained on the 50 questions your customers ask.
See your industryNot the way Sophia writes it. She uses your wording, your business name, and your tone — short, helpful, human. Most callers don't realize it's automated. The ones who do appreciate that someone replied at all.
Sophia reads the room. If the reply is 'I need to talk to someone now,' she escalates — texts you, rings your on-call line, and holds the thread open until you respond. She never blocks a customer who wants a human.
Yes. Two business days after every first-time paid treatment, Sophia texts the client with your membership offer — your wording, your price, your perks. Conversion to membership averages 22% across med-spa accounts in the first 60 days. She never high-pressures.
She books to your provider rules — injectables to your RN/NP, laser to your certified laser tech, prescription-grade tretinoin consults to your MD/NP. She never books a client with a provider who can't legally do the procedure.
Yes. For services over $500 (laser series, body-contouring packages), she collects a $100 deposit via Stripe link on the booking call. No-shows drop from ~14% to ~3% inside 30 days.
Sophia is live in 10 minutes. Forward your line, plug in your booking calendar, and watch the recovered jobs roll into the dashboard.