You're mid-treatment with a Botox client. The phone rings — a new lead asking about a $1,200 laser series. The front desk is checking another client out. That call goes to voicemail and your competitor's IG ad just won the lead.
Most happy customers never leave a review unless asked — and 'ask' has to mean a personal text the day the job is done, with the link right there. If you wait until your monthly newsletter or hope they remember, it never happens. Meanwhile your 4.1 rating is keeping you below the fold on Google Maps. The shop across town at 4.7 gets the call.
Sophia knows the difference between a Botox touch-up and a $4,800 laser-series consult. She qualifies the client, books the right provider (nurse vs. NP vs. MD), and pitches your membership program after the first paid treatment.
One soft ask. One link. In your voice.
She works 168 hours a week. She charges from $5 an hour.
Same customers. Different ask rate.
| Part-time employee | DIY voicemail/IVR | Sophia | |
|---|---|---|---|
| Cost | $1,440/mo (front desk) | $0 | $1,597/mo |
| Customers asked | ~20% (when remembered) | ~5% | 100% |
| Review rate | ~3% of customers | ~1% | ~22% of customers |
| Rating in 90 days | Stays at ~4.1 | Stays at ~4.1 | Climbs to ~4.7 |
+47%
new-client calls captured
+62%
Glow-Up Membership conversions
12 hr/wk
owner time back
Average across JOOLT operators in their first 90 days.
From $5/hour. Flat tiers, no per-call surprises.
Pay-As-You-Win
$99
+ $35/booking
Starter
$497
/month
Pro ⭐
$1,597
/month
Scale
$3,997
/month
Enterprise
$9,997+
/month
Built for HVAC, plumbing, roofing, electrical, dental, vets, med-spas, real estate, legal, accounting, cleaning, landscape, restaurants, retail, gyms, salons — and pre-trained on the 50 questions your customers ask.
See your industryNo. Sophia texts once, in your business name, the day the job is done. If they don't reply, she doesn't chase. One soft ask, no nag. Across 4M+ jobs the opt-out rate is under 0.4%.
Yes — as long as you don't pay for reviews and don't filter who you ask. Sophia asks every customer the same way, which is exactly what Google's policy requires. She never offers a discount in exchange.
Yes. Two business days after every first-time paid treatment, Sophia texts the client with your membership offer — your wording, your price, your perks. Conversion to membership averages 22% across med-spa accounts in the first 60 days. She never high-pressures.
She books to your provider rules — injectables to your RN/NP, laser to your certified laser tech, prescription-grade tretinoin consults to your MD/NP. She never books a client with a provider who can't legally do the procedure.
Yes. For services over $500 (laser series, body-contouring packages), she collects a $100 deposit via Stripe link on the booking call. No-shows drop from ~14% to ~3% inside 30 days.
Sophia asks every customer, the day the job is done, in your voice. Your rating goes up. Your inbound calls go up. You do nothing.