Sophia · your front office · every channel answered, 24/7
More Google Reviews for Med Spas. Automatically
A missed call mid-treatment is a $650 Botox-and-filler consult that books with the med spa down the street. Miss 4–6 a day and that's $78,000 a year walking out the door. Sophia answers every channel so those bookings stay yours.
Get Sophia
a 15-min call to set her up
Live in 48 hours · you approve everything
One operator across phone, SMS, email, web, and social, for med spas.
7
Channels, one operator
Phone · SMS · email · web · social · Google
168
Hours covered a week
24/7/365, never off, never sick
90s
To text every missed lead back
Answered before they call the next name
3
Roles, one operator
Receptionist + marketing + ops, replaced
The review gap compounds every week
Your competitor has 94 reviews. You have 12. That gap gets wider every week.
Mid-treatment, every call you can't take is a $650+ consult that books down the street, and so do the Instagram DMs, Facebook messages, and forms landing while you're injecting. Sophia books from every channel in real time, routes by provider type, and never lets a hot inquiry sit cold.
Leads slipping away / week
On voicemail
14
On Sophia
1
↓13 fewer
Typical missed-to-answered shift in the first weeks.Illustrative
What Sophia does after every job for Med Spas
One ask. Right channel. Right time. Every customer.
- AUTOMATE: sends the review request the day the job closes, text, email, or WhatsApp.
- AUTOMATE: asks 100% of customers, not just the ones the desk remembered.
- SCREEN: routes any sub-4-star reply to you privately, before it touches Google.
- DECIDE: sends the public Google link only to 4–5 star responders.
- DECIDE: times the ask, same-day for service, 48 hours for installs.
- AUTOMATE: tracks stars, ask rate, click rate, and rating trend in your dashboard.
Every channel answered. Every decision made. 168 hours a week, the work of three hires.
Operator, not software
Not a review tool you operate. An operator who does it.
A review bot is one more thing to set up and monitor. Sophia asks every happy customer at the right moment and routes the unhappy ones to you first, done for you.
A DIY AI tool
Software you run
- You configure it, write the prompts, and wire the workflows.
- Generic out of the box, it knows nothing about your work.
- One more app to log into, monitor, and keep alive.
- Hands you features and leaves the work to you.
- Charges per seat or per message, then needs babysitting.
Sophia
The operator you hire
- Arrives already set up and trained, nothing to build.
- Pre-trained in your trade, including the questions your customers actually ask.
- One operator who just works, across phone, text, email, web, social, and Google.
- Hands you outcomes, answered, booked, followed up, handled.
- Does the work of ~3 hires for a fraction of one salary. 168 hours a week, from $5/hour.
And she’s already trained in med spas from day one, not a blank tool you have to teach.
The review math: asking by hand vs. Sophia
Same happy customers. Very different ask rates.
| Part-time employee | DIY voicemail/IVR | Sophia | |
|---|---|---|---|
| Customers actually asked | ~20% (when front desk remembered) | ~5% (owner asks in person) | 100%, every job, every channel |
| Review conversion rate | ~3% of total customers | ~1% of total customers | ~22% of customers asked |
| Rating in 90 days | Stays at ~4.1 | Stays at ~4.1 | Climbs to ~4.7 |
| Cost | $1,440/mo (front desk) | $0 (and 12 reviews forever) | $1,597/mo (Sophia Pro) |
98%
of contacts answered
Across every channel Illustrative
168
Hours covered / week
24/7/365, never off
90s
To text a missed lead back
Before they call the next name
43% fewer
no-shows after 24-hour and 1-hour automated reminders
+67%
membership conversions after first paid treatment
43%
of consultation requests now arrive by Instagram DM or online form, not phone
Average across JOOLT operators in their first 90 days.Illustrative
One operator. Five ways to pay her.
Pay-As-You-Win from $99/mo, or flat tiers, no per-call surprises.
Pay-As-You-Win
$99
+ $35/booking
Starter ⭐
Book a call
Solo · 1 location
Pro
Book a call
Most popular
Scale
Book a call
Multi-location
Enterprise
Book a call
Let's talk
Built for local businesses losing leads across every channel.
HVAC, plumbing, roofing, electrical, dental, vets, med-spas, real estate, legal, accounting, cleaning, landscape, restaurants, retail, gyms, salons — pre-trained on the 50 questions your customers ask.
See your industryQuestions med spas ask before they hire her.
Won't asking every customer annoy them?
No. Sophia asks once, in your business name, the day the job is done, on the right channel. No reply, no chase, opt-out rate is under 0.4%.
Is asking for reviews against Google's policies?
Asking is allowed; paying for reviews or gating them to happy customers isn't. Sophia routes sub-4-star replies to you first, then sends everyone the Google link, so you stay on the right side of the line.
How does Sophia reduce no-shows by 43% when my clients are already confirmed?
Forgetting is the problem, not confirmation. A one-tap confirm-or-reschedule 24 hours out, then again 1 hour before, means slots fill from the waitlist. No-shows drop from the 13–16% average to under 4% in 30 days. 2–4 paid treatment hours a week back.
Does she know which procedures go to which providers?
Yes. Injectables to your RN, NP, or PA; laser to your certified tech; prescription skincare to your MD or NP. She never books a provider who can't legally perform the procedure in your state. Rules update from your dashboard instantly.
Can she collect deposits on big-ticket packages to lock in the commitment?
Yes. For services over $500 she sends a Stripe deposit link during booking. Deposit-payers show up 94% of the time vs. 83% without. You set the threshold, amount, and whether it applies to the treatment or is forfeited on late cancellation.
Your left happy. Now get the star you've already earned.
Sophia asks every customer the day the job closes, on the channel they answer, and decides which replies reach Google, your rating climbs, your map-pack rank rises, you touch nothing.
Get Sophia
a 15-min call to set her up
Live in 48 hours · you approve everything · cancel anytime