You're mid-treatment with a Botox client. The phone rings — a new lead asking about a $1,200 laser series. The front desk is checking another client out. That call goes to voicemail and your competitor's IG ad just won the lead.
The industry average: a service business misses $50,000 a year in revenue from calls that went to voicemail. BIA Advisory put the number on it. Every owner who's ever looked at three missed calls already knew. Your competitor down the road answers their phone — or their answering service does, or their AI does. The caller picks whoever picks up. That's the whole game.
Sophia knows the difference between a Botox touch-up and a $4,800 laser-series consult. She qualifies the client, books the right provider (nurse vs. NP vs. MD), and pitches your membership program after the first paid treatment.
Plain English. No menus. No 'press 1 for service.'
She works 168 hours a week. She charges from $5 an hour.
Same role. Different operator.
| Part-time employee | DIY voicemail/IVR | Sophia | |
|---|---|---|---|
| Cost | $1,440/mo | $0 | $1,597/mo |
| Hours covered | 20 hrs/wk | 168 hrs/wk* | 168 hrs/wk |
| Effective rate | $18/hr | (*voicemail counts as 'covered') | From $5/hr |
| Sick days · turnover | Quit twice last year | Loses every after-hours call | Never |
+47%
new-client calls captured
+62%
Glow-Up Membership conversions
12 hr/wk
owner time back
Average across JOOLT operators in their first 90 days.
From $5/hour. Flat tiers, no per-call surprises.
Pay-As-You-Win
$99
+ $35/booking
Starter
$497
/month
Pro ⭐
$1,597
/month
Scale
$3,997
/month
Enterprise
$9,997+
/month
Built for HVAC, plumbing, roofing, electrical, dental, vets, med-spas, real estate, legal, accounting, cleaning, landscape, restaurants, retail, gyms, salons — and pre-trained on the 50 questions your customers ask.
See your industryTraditional answering services take a message. Sophia actually does the job — she answers in your business name, knows your hours and prices, books the appointment to your calendar, and sends the confirmation text. No callback queue. No missed handoff. The job is closed before you get back to your truck.
Most owners are live in 10 minutes. We forward your existing business line — no number change, no carrier ticket. You keep your number; Sophia just picks up when you can't.
Yes. Two business days after every first-time paid treatment, Sophia texts the client with your membership offer — your wording, your price, your perks. Conversion to membership averages 22% across med-spa accounts in the first 60 days. She never high-pressures.
She books to your provider rules — injectables to your RN/NP, laser to your certified laser tech, prescription-grade tretinoin consults to your MD/NP. She never books a client with a provider who can't legally do the procedure.
Yes. For services over $500 (laser series, body-contouring packages), she collects a $100 deposit via Stripe link on the booking call. No-shows drop from ~14% to ~3% inside 30 days.
Sophia is live in 10 minutes. Every call answered. Every job booked. From $5/hour.