You're in deposition. The phone rings — a new potential client with a $40K matter. The receptionist is at lunch. The voicemail is full. That intake call just went to the firm with the better Google reviews on the next page of the Yelp result.
A caller doesn't sit on hold and wait. They hang up, scroll to the next result, and call your competitor. The window to recover that lead is small — most operators say 90 seconds. Sophia closes it in under 30. While you're still on the ladder, in the chair, or at lunch, she's already replied in your name with a real answer and a slot to book.
Sophia runs your intake the way a senior paralegal would — qualifies practice area, captures the facts in your client's words, screens for conflicts, and books the consult on your calendar. She knows not to give legal advice. She knows not to quote a fee without your sign-off.
Auto-reply that books, not auto-reply that annoys.
She works 168 hours a week. She charges from $5 an hour.
Same missed call. Different outcome.
| Part-time employee | DIY voicemail/IVR | Sophia | |
|---|---|---|---|
| Cost | $1,440/mo | $0 | $1,597/mo |
| Call recovered? | Sometimes (if they call back) | Almost never | ~70% of the time |
| Time to first reply | Whenever staff calls back | Never | <30 seconds |
| Job actually booked? | If they pick up the callback | Lost | Booked in the same thread |
+47%
intake calls captured
+38%
qualified consults booked
12 hr/wk
attorney + paralegal time back
Average across JOOLT operators in their first 90 days.
From $5/hour. Flat tiers, no per-call surprises.
Pay-As-You-Win
$99
+ $35/booking
Starter
$497
/month
Pro ⭐
$1,597
/month
Scale
$3,997
/month
Enterprise
$9,997+
/month
Built for HVAC, plumbing, roofing, electrical, dental, vets, med-spas, real estate, legal, accounting, cleaning, landscape, restaurants, retail, gyms, salons — and pre-trained on the 50 questions your customers ask.
See your industryNot the way Sophia writes it. She uses your wording, your business name, and your tone — short, helpful, human. Most callers don't realize it's automated. The ones who do appreciate that someone replied at all.
Sophia reads the room. If the reply is 'I need to talk to someone now,' she escalates — texts you, rings your on-call line, and holds the thread open until you respond. She never blocks a customer who wants a human.
No. She is trained to ask, listen, and book — never to opine on the strength of a case, statute of limitations, or likely outcome. Every intake script ends with: 'I can't give you legal advice — that's what the consult is for. Let me grab you a time on the attorney's calendar.'
On every intake she captures the full names of all parties involved (opposing parties, co-defendants, related entities). The dashboard flags any name match against your existing-client list before you accept the consult.
Yes. Each practice area has its own intake script — PI captures incident date + injuries + insurance; estate captures asset summary + family situation; family captures jurisdiction + minor children. The right script fires based on what the caller says in the first 30 seconds.
Sophia is live in 10 minutes. Forward your line, plug in your booking calendar, and watch the recovered jobs roll into the dashboard.