You're in deposition. The phone rings — a new potential client with a $40K matter. The receptionist is at lunch. The voicemail is full. That intake call just went to the firm with the better Google reviews on the next page of the Yelp result.
The industry average: a service business misses $50,000 a year in revenue from calls that went to voicemail. BIA Advisory put the number on it. Every owner who's ever looked at three missed calls already knew. Your competitor down the road answers their phone — or their answering service does, or their AI does. The caller picks whoever picks up. That's the whole game.
Sophia runs your intake the way a senior paralegal would — qualifies practice area, captures the facts in your client's words, screens for conflicts, and books the consult on your calendar. She knows not to give legal advice. She knows not to quote a fee without your sign-off.
Plain English. No menus. No 'press 1 for service.'
She works 168 hours a week. She charges from $5 an hour.
Same role. Different operator.
| Part-time employee | DIY voicemail/IVR | Sophia | |
|---|---|---|---|
| Cost | $1,440/mo | $0 | $1,597/mo |
| Hours covered | 20 hrs/wk | 168 hrs/wk* | 168 hrs/wk |
| Effective rate | $18/hr | (*voicemail counts as 'covered') | From $5/hr |
| Sick days · turnover | Quit twice last year | Loses every after-hours call | Never |
+47%
intake calls captured
+38%
qualified consults booked
12 hr/wk
attorney + paralegal time back
Average across JOOLT operators in their first 90 days.
From $5/hour. Flat tiers, no per-call surprises.
Pay-As-You-Win
$99
+ $35/booking
Starter
$497
/month
Pro ⭐
$1,597
/month
Scale
$3,997
/month
Enterprise
$9,997+
/month
Built for HVAC, plumbing, roofing, electrical, dental, vets, med-spas, real estate, legal, accounting, cleaning, landscape, restaurants, retail, gyms, salons — and pre-trained on the 50 questions your customers ask.
See your industryTraditional answering services take a message. Sophia actually does the job — she answers in your business name, knows your hours and prices, books the appointment to your calendar, and sends the confirmation text. No callback queue. No missed handoff. The job is closed before you get back to your truck.
Most owners are live in 10 minutes. We forward your existing business line — no number change, no carrier ticket. You keep your number; Sophia just picks up when you can't.
No. She is trained to ask, listen, and book — never to opine on the strength of a case, statute of limitations, or likely outcome. Every intake script ends with: 'I can't give you legal advice — that's what the consult is for. Let me grab you a time on the attorney's calendar.'
On every intake she captures the full names of all parties involved (opposing parties, co-defendants, related entities). The dashboard flags any name match against your existing-client list before you accept the consult.
Yes. Each practice area has its own intake script — PI captures incident date + injuries + insurance; estate captures asset summary + family situation; family captures jurisdiction + minor children. The right script fires based on what the caller says in the first 30 seconds.
Sophia is live in 10 minutes. Every call answered. Every job booked. From $5/hour.