Sophia · your front office · every channel answered, 24/7
Every Missed Call Gets a Text Back in 90 Seconds. For Gyms
A new-member inquiry from someone ready to pay today is an $1,860 annual membership. Miss the call coaching the 5:30 bootcamp and they tour the studio two miles away and sign a 12-month contract. Sophia answers every channel and books the trial so that member is yours.
Get Sophia
a 15-min call to set her up
Live in 48 hours · you approve everything
One operator across phone, SMS, email, web, and social, for gyms and studios.
7
Channels, one operator
Phone · SMS · email · web · social · Google
168
Hours covered a week
24/7/365, never off, never sick
90s
To text every missed lead back
Answered before they call the next name
3
Roles, one operator
Receptionist + marketing + ops, replaced
Speed to lead is the only metric that matters
78% of customers go with whoever responds first. How long does your voicemail take to reply?
Coaching the 5:30 bootcamp, the new-member inquiry hits voicemail and that $1,860 membership signs two miles away, while trial forms, Instagram DMs, and Facebook messages come in during those same busy hours. Sophia answers every message within 5 minutes and books the trial before the prospect tours anyone else.
Leads slipping away / week
On voicemail
14
On Sophia
1
↓13 fewer
Typical missed-to-answered shift in the first weeks.Illustrative
What Sophia does the second your phone hangs up for Gyms
Text back that books, not text back that broadcasts.
- SPEAK: texts back within 90 seconds of every missed call, in your name.
- SCREEN: asks the qualifier that matters, job type, urgency, ZIP, or budget.
- AUTOMATE: books in your calendar inside the same thread, no callback.
- SPEAK: catches missed texts, DMs, and form submissions at the same speed.
- DECIDE: escalates the urgent ones to you and holds the thread open.
- AUTOMATE: shows recovered revenue per channel in your dashboard.
Every channel answered. Every decision made. 168 hours a week, the work of three hires.
Operator, not software
A DIY bot needs you. An operator works for you.
Generic text-back tools you wire up and keep alive. Sophia is hired, not installed, she answers, follows up, and books without you in the loop.
A DIY AI tool
Software you run
- You configure it, write the prompts, and wire the workflows.
- Generic out of the box, it knows nothing about your work.
- One more app to log into, monitor, and keep alive.
- Hands you features and leaves the work to you.
- Charges per seat or per message, then needs babysitting.
Sophia
The operator you hire
- Arrives already set up and trained, nothing to build.
- Pre-trained in your trade, including the questions your customers actually ask.
- One operator who just works, across phone, text, email, web, social, and Google.
- Hands you outcomes, answered, booked, followed up, handled.
- Does the work of ~3 hires for a fraction of one salary. 168 hours a week, from $5/hour.
And she’s already trained in gyms and studios from day one, not a blank tool you have to teach.
Speed-to-lead math: voicemail vs. Sophia
Same missed call. Very different outcome.
| Part-time employee | DIY voicemail/IVR | Sophia | |
|---|---|---|---|
| Time to first reply | Staff calls back (hours, maybe) | Voicemail: never | <90 seconds, every time |
| Call recovered? | ~30% (if they pick up callback) | Almost never | ~70% of the time |
| Channels covered | Phone only, business hours | Phone only, no recovery | Phone + SMS + DM + forms |
| Cost | $1,440/mo (part-time staff) | $0 (and $50k/yr in lost jobs) | $1,597/mo (Sophia Pro) |
98%
of contacts answered
Across every channel Illustrative
168
Hours covered / week
24/7/365, never off
90s
To text a missed lead back
Before they call the next name
+53%
new-member inquiry calls captured during peak class hours
+56%
trial-to-paid membership conversions in first 90 days
47%
trial-to-paid conversion with Sophia's follow-up vs. 24% industry average
Average across JOOLT operators in their first 90 days.Illustrative
One operator. Five ways to pay her.
Pay-As-You-Win from $99/mo, or flat tiers, no per-call surprises.
Pay-As-You-Win
$99
+ $35/booking
Starter ⭐
Book a call
Solo · 1 location
Pro
Book a call
Most popular
Scale
Book a call
Multi-location
Enterprise
Book a call
Let's talk
Built for local businesses losing leads across every channel.
HVAC, plumbing, roofing, electrical, dental, vets, med-spas, real estate, legal, accounting, cleaning, landscape, restaurants, retail, gyms, salons — pre-trained on the 50 questions your customers ask.
See your industryQuestions gyms and studios ask before they hire her.
Won't an auto-reply text feel cold or robotic?
Not the way Sophia writes it, your business name, your tone, your service questions. Most callers don't realize it's automated; the ones who do appreciate a reply now instead of a wait until morning.
What if the caller really wants to talk to a human?
Sophia decides by your bar. When a caller needs someone now, she escalates, texts you, rings your on-call line, holds the thread open. She never traps a customer who wants a human.
Can Sophia book trials and classes into MindBody or ClubReady so my desk doesn't have to touch them?
Yes, on Pro and above she integrates with MindBody, ClubReady, Glofox, and Mariana Tek. Trials, classes, and PT sessions book in real time off the same availability your desk sees. Members text 'cancel my Thursday class' or 'switch to Friday 6am' and she handles it, your desk gets off the schedule and onto the floor.
Will she follow up on trial leads who toured but didn't sign?
Yes. Day 3: 'How did your workout go? Ready to make it official?' Day 7 if no reply: your membership offer and any incentive. Day 14: a final note. With her running it, trial-to-paid averages 47% vs. 24% when follow-up is manual, and she's in the first-10-day decision window every time.
Can she handle membership freeze and cancellation calls without me losing the member?
Yes, she runs your retention script first. Cancellation gets a freeze offer; freeze gets a reduced-rate downgrade; downgrade gets a 1-on-1 trainer call. Most gyms recover 30–40% of would-be cancellations this way. Every one that does proceed is logged, so you see why members leave.
The next missed call doesn't have to be a lost .
Sophia speaks back to every missed caller, DM, and stale form in seconds, screens them, and books the ones worth your time, live in 48 hours.
Get Sophia
a 15-min call to set her up
Live in 48 hours · you approve everything · cancel anytime