You're coaching a 5pm class. The phone rings — a new member-inquiry lead worth $1,800 a year. The front desk is checking somebody in. That voicemail just lost you a 12-month membership to the boutique studio across the street.
The industry average: a service business misses $50,000 a year in revenue from calls that went to voicemail. BIA Advisory put the number on it. Every owner who's ever looked at three missed calls already knew. Your competitor down the road answers their phone — or their answering service does, or their AI does. The caller picks whoever picks up. That's the whole game.
Sophia knows your class schedule, your trial offer, and your membership tiers. She books trials, handles 'can I freeze my membership' calls, and chases the lead who came in for a tour and didn't sign.
Plain English. No menus. No 'press 1 for service.'
She works 168 hours a week. She charges from $5 an hour.
Same role. Different operator.
| Part-time employee | DIY voicemail/IVR | Sophia | |
|---|---|---|---|
| Cost | $1,440/mo | $0 | $1,597/mo |
| Hours covered | 20 hrs/wk | 168 hrs/wk* | 168 hrs/wk |
| Effective rate | $18/hr | (*voicemail counts as 'covered') | From $5/hr |
| Sick days · turnover | Quit twice last year | Loses every after-hours call | Never |
+47%
new-member inquiries captured
+51%
trial-to-paid conversions
12 hr/wk
owner time back
Average across JOOLT operators in their first 90 days.
From $5/hour. Flat tiers, no per-call surprises.
Pay-As-You-Win
$99
+ $35/booking
Starter
$497
/month
Pro ⭐
$1,597
/month
Scale
$3,997
/month
Enterprise
$9,997+
/month
Built for HVAC, plumbing, roofing, electrical, dental, vets, med-spas, real estate, legal, accounting, cleaning, landscape, restaurants, retail, gyms, salons — and pre-trained on the 50 questions your customers ask.
See your industryTraditional answering services take a message. Sophia actually does the job — she answers in your business name, knows your hours and prices, books the appointment to your calendar, and sends the confirmation text. No callback queue. No missed handoff. The job is closed before you get back to your truck.
Most owners are live in 10 minutes. We forward your existing business line — no number change, no carrier ticket. You keep your number; Sophia just picks up when you can't.
Yes — she integrates with MindBody, ClubReady, Glofox, and Mariana Tek on Pro and above. She books trials, classes, and PT sessions in real time. Members can also text 'cancel class' or 'switch class' and she handles it.
Yes. Day 3 after a trial, Sophia texts: 'How was your workout? Want to lock in your membership?' Day 7 if no response. Day 14 final. Trial-to-paid conversion averages 41% with Sophia in the loop vs. ~23% without.
Yes. She follows your retention script — offer freeze before cancel, offer a downgrade before freeze, offer a trainer call before downgrade. Most gyms recover 30-40% of would-be cancels with Sophia running the retention layer.
Sophia is live in 10 minutes. Every call answered. Every job booked. From $5/hour.