You're coaching a 5pm class. The phone rings — a new member-inquiry lead worth $1,800 a year. The front desk is checking somebody in. That voicemail just lost you a 12-month membership to the boutique studio across the street.
Every other week another tool promises to 'transform' your business — and it just adds one more login, one more thing not to read. Sophia is one operator, not a stack. She answers the phone, books the job, sends the review text, texts the payment link, and tells you what she did at the end of the week. That's it. Co-pilot, not autopilot.
Sophia knows your class schedule, your trial offer, and your membership tiers. She books trials, handles 'can I freeze my membership' calls, and chases the lead who came in for a tour and didn't sign.
The job, not the demo.
She works 168 hours a week. She charges from $5 an hour.
Same outcomes. One operator.
| Part-time employee | DIY voicemail/IVR | Sophia | |
|---|---|---|---|
| Cost | $1,440/mo (PT receptionist) | ~$890/mo (5 separate AI tools) | $1,597/mo |
| Logins to manage | 1 (her email) | 5+ | 1 (your dashboard) |
| Hours covered | 20/week | 168/week (but disconnected) | 168/week (one operator) |
| Owner time to manage | 3 hrs/wk | 6 hrs/wk | <15 min/wk |
+47%
new-member inquiries captured
+51%
trial-to-paid conversions
12 hr/wk
owner time back
Average across JOOLT operators in their first 90 days.
From $5/hour. Flat tiers, no per-call surprises.
Pay-As-You-Win
$99
+ $35/booking
Starter
$497
/month
Pro ⭐
$1,597
/month
Scale
$3,997
/month
Enterprise
$9,997+
/month
Built for HVAC, plumbing, roofing, electrical, dental, vets, med-spas, real estate, legal, accounting, cleaning, landscape, restaurants, retail, gyms, salons — and pre-trained on the 50 questions your customers ask.
See your industryChatGPT is a chat box. Sophia is an operator. She answers your business line, books on your calendar, charges your customers, and reports back at the end of the week — across phone, SMS, and your booking system. You don't paste anything into a prompt. You hire her.
No — she covers the 168 hours your staff can't. Most owners use Sophia for after-hours, lunch breaks, on-the-job moments, and overflow during busy windows. The receptionist or front-desk lead handles the warm in-person work; Sophia handles everything else.
Yes — she integrates with MindBody, ClubReady, Glofox, and Mariana Tek on Pro and above. She books trials, classes, and PT sessions in real time. Members can also text 'cancel class' or 'switch class' and she handles it.
Yes. Day 3 after a trial, Sophia texts: 'How was your workout? Want to lock in your membership?' Day 7 if no response. Day 14 final. Trial-to-paid conversion averages 41% with Sophia in the loop vs. ~23% without.
Yes. She follows your retention script — offer freeze before cancel, offer a downgrade before freeze, offer a trainer call before downgrade. Most gyms recover 30-40% of would-be cancels with Sophia running the retention layer.
Sophia is your co-pilot, not autopilot. We phase her into your business — answering calls week 1, booking week 2, reviews week 3 — so you build trust before she runs the whole operating layer.