You're coaching a 5pm class. The phone rings — a new member-inquiry lead worth $1,800 a year. The front desk is checking somebody in. That voicemail just lost you a 12-month membership to the boutique studio across the street.
When the job's done, the customer is right there in front of you — credit card in hand, phone unlocked, ready to pay. Two days later, they're back at work and your invoice is at the bottom of a Gmail folder. Every day you wait to send the link, the collection rate drops. Sophia closes the loop the moment the job is done.
Sophia knows your class schedule, your trial offer, and your membership tiers. She books trials, handles 'can I freeze my membership' calls, and chases the lead who came in for a tour and didn't sign.
One tap. Same day. No 30-day wait.
She works 168 hours a week. She charges from $5 an hour.
Same job. Different collection.
| Part-time employee | DIY voicemail/IVR | Sophia | |
|---|---|---|---|
| Cost | $1,440/mo (bookkeeper) | $0 | $1,597/mo |
| Days to pay (avg) | 28 days | 37 days | 1.2 days |
| Collection rate | ~91% | ~83% | ~98% |
| Owner time on AR | 6 hrs/wk | 10 hrs/wk | 0 hrs/wk |
+47%
new-member inquiries captured
+51%
trial-to-paid conversions
12 hr/wk
owner time back
Average across JOOLT operators in their first 90 days.
From $5/hour. Flat tiers, no per-call surprises.
Pay-As-You-Win
$99
+ $35/booking
Starter
$497
/month
Pro ⭐
$1,597
/month
Scale
$3,997
/month
Enterprise
$9,997+
/month
Built for HVAC, plumbing, roofing, electrical, dental, vets, med-spas, real estate, legal, accounting, cleaning, landscape, restaurants, retail, gyms, salons — and pre-trained on the 50 questions your customers ask.
See your industryYes. Sophia uses Stripe-issued, PCI-compliant, single-use checkout links. The customer's card data never touches your phone or Sophia's servers. Same security every Apple Pay or Stripe Checkout transaction uses.
No. Sophia plugs into Stripe, Square, QuickBooks Payments, and most major SMB processors on Pro and above. The money lands in the same bank account it does now — just faster.
Yes — she integrates with MindBody, ClubReady, Glofox, and Mariana Tek on Pro and above. She books trials, classes, and PT sessions in real time. Members can also text 'cancel class' or 'switch class' and she handles it.
Yes. Day 3 after a trial, Sophia texts: 'How was your workout? Want to lock in your membership?' Day 7 if no response. Day 14 final. Trial-to-paid conversion averages 41% with Sophia in the loop vs. ~23% without.
Yes. She follows your retention script — offer freeze before cancel, offer a downgrade before freeze, offer a trainer call before downgrade. Most gyms recover 30-40% of would-be cancels with Sophia running the retention layer.
Sophia texts a Stripe-secured payment link the moment the job is done. Cash flow that doesn't depend on chasing customers.