You're mid-color on a client's balayage. The phone rings — a new client asking about a Saturday slot. You can't put down the brush. That voicemail is a $215 service plus a long-term-loyal client who just went to the next salon on Yelp.
Most happy customers never leave a review unless asked — and 'ask' has to mean a personal text the day the job is done, with the link right there. If you wait until your monthly newsletter or hope they remember, it never happens. Meanwhile your 4.1 rating is keeping you below the fold on Google Maps. The shop across town at 4.7 gets the call.
Sophia books to your stylist rules — color goes to color-certified, beard work goes to barbers, no double-booking your senior stylist's chair time. She rebooks every client 6 weeks out before they leave the chair.
One soft ask. One link. In your voice.
She works 168 hours a week. She charges from $5 an hour.
Same customers. Different ask rate.
| Part-time employee | DIY voicemail/IVR | Sophia | |
|---|---|---|---|
| Cost | $1,440/mo (front desk) | $0 | $1,597/mo |
| Customers asked | ~20% (when remembered) | ~5% | 100% |
| Review rate | ~3% of customers | ~1% | ~22% of customers |
| Rating in 90 days | Stays at ~4.1 | Stays at ~4.1 | Climbs to ~4.7 |
+47%
new-client calls captured
+58%
rebook rate
12 hr/wk
stylist time back
Average across JOOLT operators in their first 90 days.
From $5/hour. Flat tiers, no per-call surprises.
Pay-As-You-Win
$99
+ $35/booking
Starter
$497
/month
Pro ⭐
$1,597
/month
Scale
$3,997
/month
Enterprise
$9,997+
/month
Built for HVAC, plumbing, roofing, electrical, dental, vets, med-spas, real estate, legal, accounting, cleaning, landscape, restaurants, retail, gyms, salons — and pre-trained on the 50 questions your customers ask.
See your industryNo. Sophia texts once, in your business name, the day the job is done. If they don't reply, she doesn't chase. One soft ask, no nag. Across 4M+ jobs the opt-out rate is under 0.4%.
Yes — as long as you don't pay for reviews and don't filter who you ask. Sophia asks every customer the same way, which is exactly what Google's policy requires. She never offers a discount in exchange.
Yes. She knows which stylists do color, which do extensions, which do beards, which are senior-rate vs. junior-rate. She never books a client with a stylist who can't do the service. If the requested stylist is full, she offers the next-available qualified stylist.
Yes. After every service, Sophia texts the client to book their next appointment at the right interval (6 weeks for color, 4 weeks for cut, 8 weeks for highlights). Rebook rates climb from ~52% to ~78% in 90 days.
Yes. The day after every service, Sophia texts: 'Need a refill on the [product] your stylist used? Tap here.' One-tap Stripe checkout. Retail revenue jumps 15-25% with Sophia running the post-service product layer.
Sophia asks every customer, the day the job is done, in your voice. Your rating goes up. Your inbound calls go up. You do nothing.