Sophia · your front office · every channel answered, 24/7
Stop Losing Salons Customers to Voicemail
A color correction is a $320–$480 service, and a regular worth $3,840–$5,760 over two years. Miss the call mid-foil with developer on your hands and they book the salon two blocks over. Sophia answers every channel so that chair fills with your clients.
Get Sophia
a 15-min call to set her up
Live in 48 hours · you approve everything
One operator across phone, SMS, email, web, and social, for salons and barbers.
7
Channels, one operator
Phone · SMS · email · web · social · Google
168
Hours covered a week
24/7/365, never off, never sick
90s
To text every missed lead back
Answered before they call the next name
3
Roles, one operator
Receptionist + marketing + ops, replaced
More than an answering service
An answering service answers. Sophia speaks, screens, negotiates, automates, decides.
Mid-foil with developer on your hands is the exact moment a color-correction call comes in, a $320–$480 service and a two-year client gone, while Instagram DMs and 'Book Now' clicks sit unread. Sophia answers every call and message within 5 minutes, in your voice, so the chair fills itself.
Leads slipping away / week
On voicemail
14
On Sophia
1
↓13 fewer
Typical missed-to-answered shift in the first weeks.Illustrative
How Sophia runs your front office for Salons
An answering service answers. Sophia does all five.
- SPEAK: answers calls in under 2 rings, in your business name. 24/7.
- SPEAK: covers 7 channels, web forms, DMs, Google messages, WhatsApp, one voice.
- SCREEN: qualifies each lead against your rules before it reaches you.
- NEGOTIATE: handles quotes and pricing questions, holds the booking.
- AUTOMATE: books straight to your calendar, no double-booking, no callbacks.
- DECIDE: escalates what needs you; logs every channel in one dashboard.
Every channel answered. Every decision made. 168 hours a week, the work of three hires.
Operator, not software
Not another AI tool to run. An operator you hire.
Most “AI answering” products hand you a bot to configure and a dashboard to babysit. Sophia arrives already trained and does the work.
A DIY AI tool
Software you run
- You configure it, write the prompts, and wire the workflows.
- Generic out of the box, it knows nothing about your work.
- One more app to log into, monitor, and keep alive.
- Hands you features and leaves the work to you.
- Charges per seat or per message, then needs babysitting.
Sophia
The operator you hire
- Arrives already set up and trained, nothing to build.
- Pre-trained in your trade, including the questions your customers actually ask.
- One operator who just works, across phone, text, email, web, social, and Google.
- Hands you outcomes, answered, booked, followed up, handled.
- Does the work of ~3 hires for a fraction of one salary. 168 hours a week, from $5/hour.
And she’s already trained in salons and barbers from day one, not a blank tool you have to teach.
What you're spending vs what Sophia costs
One operator covering all 7 channels vs. patching the gaps yourself.
| Part-time employee | DIY voicemail/IVR | Sophia | |
|---|---|---|---|
| Cost | $1,440/mo (part-time receptionist) | ~$490/mo (4 single-channel tools) | $1,597/mo (Sophia Pro) |
| Channels covered | Phone only (20 hrs/wk) | 4 of 7, still gaps | All 7. 168 hrs/wk |
| Effective rate | $18/hr for 1 channel | Partial coverage, still leaking | From $5/hr, all channels |
| Sick days · turnover | Quit twice last year | Tool churn every quarter | Never |
98%
of contacts answered
Across every channel Illustrative
168
Hours covered / week
24/7/365, never off
90s
To text a missed lead back
Before they call the next name
41% fewer
no-shows with 24-hour and 1-hour automated reminders
+62%
rebook rate, clients pre-booked before they leave the chair
43%
of booking requests now arrive by Instagram DM or online form
Average across JOOLT operators in their first 90 days.Illustrative
One operator. Five ways to pay her.
Pay-As-You-Win from $99/mo, or flat tiers, no per-call surprises.
Pay-As-You-Win
$99
+ $35/booking
Starter ⭐
Book a call
Solo · 1 location
Pro
Book a call
Most popular
Scale
Book a call
Multi-location
Enterprise
Book a call
Let's talk
Built for local businesses losing leads across every channel.
HVAC, plumbing, roofing, electrical, dental, vets, med-spas, real estate, legal, accounting, cleaning, landscape, restaurants, retail, gyms, salons — pre-trained on the 50 questions your customers ask.
See your industryQuestions salons and barbers ask before they hire her.
How is this different from a traditional answering service?
An answering service answers. Sophia does all five, speaks in your name, screens the lead, negotiates the booking, automates follow-up, and decides what reaches you, across phone, SMS, email, WhatsApp, and social DMs.
How fast can Sophia start answering my calls?
We forward your existing line, so calls route to Sophia within minutes, no number change. Your full 7-channel setup is live in about 48 hours.
How does Sophia reduce no-shows by 41% when I've tried reminders before and clients still don't show?
Standard reminders say when to come; hers ask clients to confirm or reschedule. She texts 24 hours out, 'Appointment with [Stylist] tomorrow at 2:30pm. Reply C to confirm or R to reschedule', then again 1 hour before. Anyone who needs to move it does it then, so you fill the slot from your cancellation list. No-shows drop from 14–18% to under 5% inside 30 days.
Can Sophia book to specific stylists, color-certified, extensions, senior vs. junior, without double-booking?
Yes, she books to your exact provider rules: color and bleach to color-certified stylists, extensions to extension-certified, beard trims and fades to your barbers, senior stylists at their own rate tier. If the requested stylist is full, she offers the next qualified one and explains why, never bumps to whoever has a gap. No double-bookings, no skills mismatch.
Will she pre-book the next appointment before the client walks out?
Yes. Three hours after checkout she texts a rebook nudge on your interval. 4 weeks for cuts, 6 for color, 8 for highlights, 12 for keratin, with a link to book in 30 seconds. Rebook rates average 74% in the first 90 days vs. the 48–52% industry average.
Every channel answered. Every decided.
Sophia speaks on every channel, screens every lead, and books the ones worth your time, live in 48 hours, the work of three hires.
Get Sophia
a 15-min call to set her up
Live in 48 hours · you approve everything · cancel anytime