24/7 isn’t just about the phone anymore. Your customers text you at midnight, DM you on Instagram, and message you on Google at 6am. Sophia covers all 7 channels, around the clock, so no inquiry goes unanswered, no matter how it arrives.
Phone-only services take a message and hand it back, while your customers are texting, DMing, and messaging you on Google. Sophia covers all 7 channels, 24/7, flat-rate, and closes the job instead of taking a message.
7 channels. Not just the phone. Not just the calls you catch.
She works 168 hours a week.
Most “AI answering” products hand you a tool to set up and a dashboard to babysit. Sophia arrives already trained and does the work.
A DIY AI tool
Software you run
Sophia
The operator you hire
And she’s already trained in your trade from day one, not a blank tool you have to teach.
1 channel vs 7. Here’s the full comparison.
| Answering service | Sophia | |
|---|---|---|
| Monthly cost | $200–$500/mo + overage | Book a call |
| Channels covered | Phone only | Phone, SMS, email, WhatsApp, Instagram, Facebook, Google |
| What they do with a call | Take a message | Book the appointment |
| After-hours digital (texts, DMs) | Not covered | Included, 24/7 |
+47%
leads captured
<30s
average response time
12 hr/wk
owner time back
Average across JOOLT operators in their first 90 days.
Flat tiers, no per-call surprises.
Pay-As-You-Win ⭐
Book a call
Pay per booking
Starter
Book a call
Solo · 1 location
Pro
Book a call
Most popular
Scale
Book a call
Multi-location
Enterprise
Book a call
Let's talk
Built for HVAC, plumbing, roofing, electrical, auto repair, handyman, landscaping, cleaning, salon, med spa, dental, veterinary, real estate, restaurant, legal, tax/insurance — and pre-trained on the 50 questions your customers ask.
See your industryTraditional answering services (Ruby, MAP, Smith.ai, Davinci) charge $1–3 per call or $200–400/mo for 100 minutes, and they only cover the phone. Sophia covers 7 channels: phone, SMS, email, WhatsApp, Instagram DMs, Facebook Messages, and Google Messages. She answers, qualifies, books the appointment, and confirms it. No callback queue. No overflow fees. No per-minute meter. And unlike an answering service, she handles your digital inquiries too.
No, that's the point. 24/7 coverage used to mean someone to answer the phone after hours. Today your customers also text you at 11pm, DM you on Instagram on Sunday, and message you on Google at 7am. Sophia covers all 7 channels, all 168 hours a week. She answers every channel the moment the message comes in, not the next morning.
Yes. She's the only operator on every channel at 2am. Burst pipe at 3am. Locked-out client at 11pm. After-hours DM from someone who found you on Google. She handles it, qualifies the urgency, books the slot if it's a real one, and pages you only if it's the kind of situation you said you'd wake up for.
Pay-As-You-Win means you pay a platform fee plus a flat fee per appointment Sophia books, so we earn when she produces. Flat monthly tiers scale from there for 24/7 coverage across all 7 channels, book a call for a quote. Either way it replaces a $9,440/mo team of three (receptionist + marketing coordinator + operations manager).
Yes. We forward your business line to Sophia. No number change, no carrier ticket, no porting. You keep your number, your caller ID, your toll-free routing. Sophia picks up the calls, texts, and digital messages you can't.
Sophia is live in 48 hours. She answers the 2am calls, the Sunday texts, the midnight Instagram DMs. 7 channels, 168 hours a week, a fraction of one salary.