You're on the floor helping a regular pick out a $200 gift. The phone rings — a shopper asking 'do you have the blue one in size 9?' By the time you get free, the call's gone. They drove to the mall instead. That's a $180 sale you'll never see.
A caller doesn't sit on hold and wait. They hang up, scroll to the next result, and call your competitor. The window to recover that lead is small — most operators say 90 seconds. Sophia closes it in under 30. While you're still on the ladder, in the chair, or at lunch, she's already replied in your name with a real answer and a slot to book.
Sophia knows your live inventory. 'Do you have this in red, size large?' gets a real answer — yes/no/at the other location — and she'll hold the item for 24 hours so the shopper drives in to pick it up.
Auto-reply that books, not auto-reply that annoys.
She works 168 hours a week. She charges from $5 an hour.
Same missed call. Different outcome.
| Part-time employee | DIY voicemail/IVR | Sophia | |
|---|---|---|---|
| Cost | $1,440/mo | $0 | $1,597/mo |
| Call recovered? | Sometimes (if they call back) | Almost never | ~70% of the time |
| Time to first reply | Whenever staff calls back | Never | <30 seconds |
| Job actually booked? | If they pick up the callback | Lost | Booked in the same thread |
+47%
in-store calls captured
+33%
hold-and-pickup conversions
12 hr/wk
owner time back
Average across JOOLT operators in their first 90 days.
From $5/hour. Flat tiers, no per-call surprises.
Pay-As-You-Win
$99
+ $35/booking
Starter
$497
/month
Pro ⭐
$1,597
/month
Scale
$3,997
/month
Enterprise
$9,997+
/month
Built for HVAC, plumbing, roofing, electrical, dental, vets, med-spas, real estate, legal, accounting, cleaning, landscape, restaurants, retail, gyms, salons — and pre-trained on the 50 questions your customers ask.
See your industryNot the way Sophia writes it. She uses your wording, your business name, and your tone — short, helpful, human. Most callers don't realize it's automated. The ones who do appreciate that someone replied at all.
Sophia reads the room. If the reply is 'I need to talk to someone now,' she escalates — texts you, rings your on-call line, and holds the thread open until you respond. She never blocks a customer who wants a human.
Yes — on Pro and above we integrate with Shopify, Square, Lightspeed, Clover, and Vend. She tells the shopper exactly what's in stock, in what color and size, at which location. She can place a 24-hour hold and text a confirmation.
Yes. She answers your return-window questions ('we take returns within 30 days with receipt'), gift-card balance lookups, and store-hour questions without ever asking you. Anything outside policy escalates to you.
Yes. After every booking or hold, Sophia offers to sign the shopper up for your loyalty program in 10 seconds — just their name + mobile. Loyalty signups jump 4-6x vs. asking only at checkout.
Sophia is live in 10 minutes. Forward your line, plug in your booking calendar, and watch the recovered jobs roll into the dashboard.