You're on the floor helping a regular pick out a $200 gift. The phone rings — a shopper asking 'do you have the blue one in size 9?' By the time you get free, the call's gone. They drove to the mall instead. That's a $180 sale you'll never see.
Every other week another tool promises to 'transform' your business — and it just adds one more login, one more thing not to read. Sophia is one operator, not a stack. She answers the phone, books the job, sends the review text, texts the payment link, and tells you what she did at the end of the week. That's it. Co-pilot, not autopilot.
Sophia knows your live inventory. 'Do you have this in red, size large?' gets a real answer — yes/no/at the other location — and she'll hold the item for 24 hours so the shopper drives in to pick it up.
The job, not the demo.
She works 168 hours a week. She charges from $5 an hour.
Same outcomes. One operator.
| Part-time employee | DIY voicemail/IVR | Sophia | |
|---|---|---|---|
| Cost | $1,440/mo (PT receptionist) | ~$890/mo (5 separate AI tools) | $1,597/mo |
| Logins to manage | 1 (her email) | 5+ | 1 (your dashboard) |
| Hours covered | 20/week | 168/week (but disconnected) | 168/week (one operator) |
| Owner time to manage | 3 hrs/wk | 6 hrs/wk | <15 min/wk |
+47%
in-store calls captured
+33%
hold-and-pickup conversions
12 hr/wk
owner time back
Average across JOOLT operators in their first 90 days.
From $5/hour. Flat tiers, no per-call surprises.
Pay-As-You-Win
$99
+ $35/booking
Starter
$497
/month
Pro ⭐
$1,597
/month
Scale
$3,997
/month
Enterprise
$9,997+
/month
Built for HVAC, plumbing, roofing, electrical, dental, vets, med-spas, real estate, legal, accounting, cleaning, landscape, restaurants, retail, gyms, salons — and pre-trained on the 50 questions your customers ask.
See your industryChatGPT is a chat box. Sophia is an operator. She answers your business line, books on your calendar, charges your customers, and reports back at the end of the week — across phone, SMS, and your booking system. You don't paste anything into a prompt. You hire her.
No — she covers the 168 hours your staff can't. Most owners use Sophia for after-hours, lunch breaks, on-the-job moments, and overflow during busy windows. The receptionist or front-desk lead handles the warm in-person work; Sophia handles everything else.
Yes — on Pro and above we integrate with Shopify, Square, Lightspeed, Clover, and Vend. She tells the shopper exactly what's in stock, in what color and size, at which location. She can place a 24-hour hold and text a confirmation.
Yes. She answers your return-window questions ('we take returns within 30 days with receipt'), gift-card balance lookups, and store-hour questions without ever asking you. Anything outside policy escalates to you.
Yes. After every booking or hold, Sophia offers to sign the shopper up for your loyalty program in 10 seconds — just their name + mobile. Loyalty signups jump 4-6x vs. asking only at checkout.
Sophia is your co-pilot, not autopilot. We phase her into your business — answering calls week 1, booking week 2, reviews week 3 — so you build trust before she runs the whole operating layer.