It's Friday at 6:42pm. Your hostess is seating a four-top. The phone is ringing — a party-of-eight asking about a 7:30pm reservation. Nobody can pick up. That call goes to voicemail and the party walks down the street to the other Italian place.
A caller doesn't sit on hold and wait. They hang up, scroll to the next result, and call your competitor. The window to recover that lead is small — most operators say 90 seconds. Sophia closes it in under 30. While you're still on the ladder, in the chair, or at lunch, she's already replied in your name with a real answer and a slot to book.
Sophia knows your reservation rules — table size, time blocks, kid-friendly windows, private-room minimums. She books, modifies, and cancels reservations in OpenTable / Resy / Tock without the hostess ever stopping a seating. On the takeout + catering side she runs the full order chain: captures the order, escalates to the manager when totals or special-instructions cross your threshold, fires the kitchen ticket, polls prep progress, texts the guest when it's ready for pickup, and notifies on dispatch + delivery confirmation. Front-of-house never has to babysit the kitchen.
Auto-reply that books, not auto-reply that annoys.
She works 168 hours a week. She charges from $5 an hour.
Same missed call. Different outcome.
| Part-time employee | DIY voicemail/IVR | Sophia | |
|---|---|---|---|
| Cost | $1,440/mo | $0 | $1,597/mo |
| Call recovered? | Sometimes (if they call back) | Almost never | ~70% of the time |
| Time to first reply | Whenever staff calls back | Never | <30 seconds |
| Job actually booked? | If they pick up the callback | Lost | Booked in the same thread |
+47%
reservation calls captured
+39%
private-event bookings
12 hr/wk
manager time back
Average across JOOLT operators in their first 90 days.
From $5/hour. Flat tiers, no per-call surprises.
Pay-As-You-Win
$99
+ $35/booking
Starter
$497
/month
Pro ⭐
$1,597
/month
Scale
$3,997
/month
Enterprise
$9,997+
/month
Built for HVAC, plumbing, roofing, electrical, dental, vets, med-spas, real estate, legal, accounting, cleaning, landscape, restaurants, retail, gyms, salons — and pre-trained on the 50 questions your customers ask.
See your industryNot the way Sophia writes it. She uses your wording, your business name, and your tone — short, helpful, human. Most callers don't realize it's automated. The ones who do appreciate that someone replied at all.
Sophia reads the room. If the reply is 'I need to talk to someone now,' she escalates — texts you, rings your on-call line, and holds the thread open until you respond. She never blocks a customer who wants a human.
Yes — Sophia integrates with OpenTable, Resy, Tock, and SevenRooms on Pro and above. She books, modifies, and confirms reservations in real time so the floor team sees the exact same availability everywhere.
Yes. Private-event calls get a different intake — date, headcount, occasion, F&B minimum, AV needs. She books a tasting or sales call with your event coordinator and texts a one-pager with your room photos + menu options.
Yes. For phone-in take-out she captures the order against your menu, quotes the ready time, and texts a payment link. For catering she captures the headcount + date + delivery vs. pickup, books a follow-up with the chef, and sends the catering deck.
Sophia is live in 10 minutes. Forward your line, plug in your booking calendar, and watch the recovered jobs roll into the dashboard.