It's Friday at 6:42pm. Your hostess is seating a four-top. The phone is ringing — a party-of-eight asking about a 7:30pm reservation. Nobody can pick up. That call goes to voicemail and the party walks down the street to the other Italian place.
The industry average: a service business misses $50,000 a year in revenue from calls that went to voicemail. BIA Advisory put the number on it. Every owner who's ever looked at three missed calls already knew. Your competitor down the road answers their phone — or their answering service does, or their AI does. The caller picks whoever picks up. That's the whole game.
Sophia knows your reservation rules — table size, time blocks, kid-friendly windows, private-room minimums. She books, modifies, and cancels reservations in OpenTable / Resy / Tock without the hostess ever stopping a seating. On the takeout + catering side she runs the full order chain: captures the order, escalates to the manager when totals or special-instructions cross your threshold, fires the kitchen ticket, polls prep progress, texts the guest when it's ready for pickup, and notifies on dispatch + delivery confirmation. Front-of-house never has to babysit the kitchen.
Plain English. No menus. No 'press 1 for service.'
She works 168 hours a week. She charges from $5 an hour.
Same role. Different operator.
| Part-time employee | DIY voicemail/IVR | Sophia | |
|---|---|---|---|
| Cost | $1,440/mo | $0 | $1,597/mo |
| Hours covered | 20 hrs/wk | 168 hrs/wk* | 168 hrs/wk |
| Effective rate | $18/hr | (*voicemail counts as 'covered') | From $5/hr |
| Sick days · turnover | Quit twice last year | Loses every after-hours call | Never |
+47%
reservation calls captured
+39%
private-event bookings
12 hr/wk
manager time back
Average across JOOLT operators in their first 90 days.
From $5/hour. Flat tiers, no per-call surprises.
Pay-As-You-Win
$99
+ $35/booking
Starter
$497
/month
Pro ⭐
$1,597
/month
Scale
$3,997
/month
Enterprise
$9,997+
/month
Built for HVAC, plumbing, roofing, electrical, dental, vets, med-spas, real estate, legal, accounting, cleaning, landscape, restaurants, retail, gyms, salons — and pre-trained on the 50 questions your customers ask.
See your industryTraditional answering services take a message. Sophia actually does the job — she answers in your business name, knows your hours and prices, books the appointment to your calendar, and sends the confirmation text. No callback queue. No missed handoff. The job is closed before you get back to your truck.
Most owners are live in 10 minutes. We forward your existing business line — no number change, no carrier ticket. You keep your number; Sophia just picks up when you can't.
Yes — Sophia integrates with OpenTable, Resy, Tock, and SevenRooms on Pro and above. She books, modifies, and confirms reservations in real time so the floor team sees the exact same availability everywhere.
Yes. Private-event calls get a different intake — date, headcount, occasion, F&B minimum, AV needs. She books a tasting or sales call with your event coordinator and texts a one-pager with your room photos + menu options.
Yes. For phone-in take-out she captures the order against your menu, quotes the ready time, and texts a payment link. For catering she captures the headcount + date + delivery vs. pickup, books a follow-up with the chef, and sends the catering deck.
Sophia is live in 10 minutes. Every call answered. Every job booked. From $5/hour.