A party of 8 booking an anniversary dinner is a $380 table and a fresh review. Miss the call while your host works a 45-minute wait list and they book the Italian place two blocks over on OpenTable. Sophia answers every channel so you fill the room.
a 15-min call to set her up
Live in 48 hours · you approve everything
One operator across phone, SMS, email, web, and social, for restaurants.
When your host is buried in a wait list, the reservation line rings out and that party of 8 books whoever answers, while Google requests, catering emails, and event DMs land as your floor team fights the weeds. Sophia answers every call and message within 5 minutes, so you fill the room instead of losing the booking.
Typical missed-to-answered shift in the first weeks.Illustrative
One ask. Right channel. Right time. Every customer.
Every channel answered. Every decision made. 168 hours a week, the work of three hires.
A review bot is one more thing to set up and monitor. Sophia asks every happy customer at the right moment and routes the unhappy ones to you first, done for you.
A DIY AI tool
Software you run
Sophia
The operator you hire
And she’s already trained in restaurants from day one, not a blank tool you have to teach.
Same happy customers. Very different ask rates.
| Part-time employee | DIY voicemail/IVR | Sophia | |
|---|---|---|---|
| Customers actually asked | ~20% (when front desk remembered) | ~5% (owner asks in person) | 100%, every job, every channel |
| Review conversion rate | ~3% of total customers | ~1% of total customers | ~22% of customers asked |
| Rating in 90 days | Stays at ~4.1 | Stays at ~4.1 | Climbs to ~4.7 |
| Cost | $1,440/mo (front desk) | $0 (and 12 reviews forever) | $1,597/mo (Sophia Pro) |
Across every channel Illustrative
31 new reviews
avg in first 30 days on Google
+43%
private-event and catering bookings from inquiry calls
<5 min
reply to catering and event inquiries most restaurants take days to answer
Average across JOOLT operators in their first 90 days.Illustrative
Pay-As-You-Win from $99/mo, or flat tiers, no per-call surprises.
Pay-As-You-Win
$99
+ $35/booking
Starter ⭐
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Solo · 1 location
Pro
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Most popular
Scale
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Multi-location
Enterprise
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HVAC, plumbing, roofing, electrical, dental, vets, med-spas, real estate, legal, accounting, cleaning, landscape, restaurants, retail, gyms, salons — pre-trained on the 50 questions your customers ask.
See your industryNo. Sophia asks once, in your business name, the day the job is done, on the right channel. No reply, no chase, opt-out rate is under 0.4%.
Asking is allowed; paying for reviews or gating them to happy customers isn't. Sophia routes sub-4-star replies to you first, then sends everyone the Google link, so you stay on the right side of the line.
Yes, on Pro and above she integrates with OpenTable, Resy, Tock, and SevenRooms. She books, modifies, cancels, and confirms in real time off the same availability your host sees. No double-bookings, no 'let me check and call you back', your host stays on the room.
She texts a thank-you 3 hours after each table ends, guests are home but still in the evening. Under 4 stars routes to the manager first to fix privately; 4–5 stars get the Google link. Operators average 31 new reviews in their first 30 days from one automated sequence.
Yes. Private-event calls get a dedicated intake, date, headcount, occasion, F&B minimum, AV, room preference. She books a tasting with your coordinator and texts a one-pager of room photos, menu options, and per-person minimums. Event leads shop 2–3 venues; the fastest detailed reply wins the tasting, and usually the booking.
Sophia asks every customer the day the job closes, on the channel they answer, and decides which replies reach Google, your rating climbs, your map-pack rank rises, you touch nothing.
a 15-min call to set her up
Live in 48 hours · you approve everything · cancel anytime