Sophia · your front office · every channel answered, 24/7
Stop Losing Short-Term Rental Hosts Customers to Voicemail
A guest messaging at midnight about your beach house for a long weekend is a $1,200 booking. Reply an hour late and they've booked next door. Sophia answers across Airbnb, VRBO, Booking, and your direct line in seconds, qualifies dates and party size, and holds the stay so you stop living in the messaging app.
One operator across phone, SMS, email, web, and social, for Airbnb and VRBO hosts.
7
Channels, one operator
Phone · SMS · email · web · social · Google
168
Hours covered a week
24/7/365, never off, never sick
90s
To text every missed lead back
Answered before they call the next name
3
Roles, one operator
Receptionist + marketing + ops, replaced
More than an answering service
An answering service answers. Sophia speaks, screens, negotiates, automates, decides.
Guests book the host who answers first, and they message at every hour across every platform. Sophia replies in minutes everywhere, books the stay, sends the door code and check-in on time, handles in-stay questions, and nudges happy guests to rebook directly next season so you keep more of the booking.
Leads slipping away / week
On voicemail
14
On Sophia
1
↓13 fewer
Typical missed-to-answered shift in the first weeks.Illustrative
How Sophia runs your front office for Short-Term Rental Hosts
An answering service answers. Sophia does all five.
SPEAK: answers calls in under 2 rings, in your business name. 24/7.
SPEAK: covers 7 channels, web forms, DMs, Google messages, WhatsApp, one voice.
SCREEN: qualifies each lead against your rules before it reaches you.
NEGOTIATE: handles quotes and pricing questions, holds the booking.
AUTOMATE: books straight to your calendar, no double-booking, no callbacks.
DECIDE: escalates what needs you; logs every channel in one dashboard.
Every channel answered. Every decision made. 168 hours a week, the work of three hires.
Operator, not software
Not another AI tool to run. An operator you hire.
Most “AI answering” products hand you a bot to configure and a dashboard to babysit. Sophia arrives already trained and does the work.
A DIY AI tool
Software you run
You configure it, write the prompts, and wire the workflows.
Generic out of the box, it knows nothing about your work.
One more app to log into, monitor, and keep alive.
Hands you features and leaves the work to you.
Charges per seat or per message, then needs babysitting.
Sophia
The operator you hire
Arrives already set up and trained, nothing to build.
Pre-trained in your trade, including the questions your customers actually ask.
One operator who just works, across phone, text, email, web, social, and Google.
Hands you outcomes, answered, booked, followed up, handled.
Does the work of ~3 hires for a fraction of one salary. 168 hours a week, from $5/hour.
And she’s already trained in Airbnb and VRBO hosts from day one, not a blank tool you have to teach.
What you're spending vs what Sophia costs
One operator covering all 7 channels vs. patching the gaps yourself.
Part-time employee
DIY voicemail/IVR
Sophia
Cost
$1,440/mo (part-time receptionist)
~$490/mo (4 single-channel tools)
$1,597/mo (Sophia Pro)
Channels covered
Phone only (20 hrs/wk)
4 of 7, still gaps
All 7. 168 hrs/wk
Effective rate
$18/hr for 1 channel
Partial coverage, still leaking
From $5/hr, all channels
Sick days · turnover
Quit twice last year
Tool churn every quarter
Never
This is the real platform: every channel, every lead, answered and tracked from one operator brain.
98%
of contacts answered
Across every channel Illustrative
168
Hours covered / week
24/7/365, never off
90s
To text a missed lead back
Before they call the next name
5 min
guest replies, 2am or 2pm, the window that wins the booking
Every channel
Airbnb, VRBO, Booking, and direct answered in one place
Auto
door codes + check-in details sent before arrival, nothing chased
Average across JOOLT operators in their first 90 days.Illustrative
One operator. Five ways to pay her.
Pay-As-You-Win from $99/mo, or flat tiers, no per-call surprises.
Questions Airbnb and VRBO hosts ask before they hire her.
How is this different from a traditional answering service?
An answering service answers. Sophia does all five, speaks in your name, screens the lead, negotiates the booking, automates follow-up, and decides what reaches you, across phone, SMS, email, WhatsApp, and social DMs.
How fast can Sophia start answering my calls?
We forward your existing line, so calls route to Sophia within minutes, no number change. Your full 7-channel setup is live in about 48 hours.
Doesn't Airbnb already handle my messages?
Airbnb only covers Airbnb. Sophia answers across Airbnb, VRBO, Booking.com, and your direct line in one place, instantly, so you never lose a booking on a channel you weren't watching, and she nudges past guests to rebook directly, off-platform, so you keep more of each stay.
Can she send door codes and check-in details so I'm not doing it at 11pm?
Yes. The day before check-in she auto-sends the door code, directions, and house rules, and covers the 'where's the parking / how's the wifi' questions all stay. Routine guest support stops landing on your phone.
I don't use a property-management system, does this work for me?
It works with zero integration: Sophia books into your pipeline and you confirm against your calendar. Connect OwnerRez later and availability and messaging go fully automatic, but you can start today exactly as you are.
Every channel answered. Every decided.
Sophia speaks on every channel, screens every lead, and books the ones worth your time, live in 48 hours, the work of three hires.