You're in a crawlspace pulling Romex. The phone rings — half the house has lost power, breaker won't reset. You can't answer. That's a $295 diagnostic plus a $2,400 panel-upgrade quote you just handed your competitor.
A caller doesn't sit on hold and wait. They hang up, scroll to the next result, and call your competitor. The window to recover that lead is small — most operators say 90 seconds. Sophia closes it in under 30. While you're still on the ladder, in the chair, or at lunch, she's already replied in your name with a real answer and a slot to book.
Sophia knows when a flickering light is a loose neutral (emergency) vs. a bad bulb (routine). She triages shock-risk and burn-smell calls to the on-call rotation, and books panel-upgrade quotes with your decision-maker-present requirement.
Auto-reply that books, not auto-reply that annoys.
She works 168 hours a week. She charges from $5 an hour.
Same missed call. Different outcome.
| Part-time employee | DIY voicemail/IVR | Sophia | |
|---|---|---|---|
| Cost | $1,440/mo | $0 | $1,597/mo |
| Call recovered? | Sometimes (if they call back) | Almost never | ~70% of the time |
| Time to first reply | Whenever staff calls back | Never | <30 seconds |
| Job actually booked? | If they pick up the callback | Lost | Booked in the same thread |
+47%
leads captured
<30s
shock-risk triage
+41%
panel-upgrade quotes booked
Average across JOOLT operators in their first 90 days.
From $5/hour. Flat tiers, no per-call surprises.
Pay-As-You-Win
$99
+ $35/booking
Starter
$497
/month
Pro ⭐
$1,597
/month
Scale
$3,997
/month
Enterprise
$9,997+
/month
Built for HVAC, plumbing, roofing, electrical, dental, vets, med-spas, real estate, legal, accounting, cleaning, landscape, restaurants, retail, gyms, salons — and pre-trained on the 50 questions your customers ask.
See your industryNot the way Sophia writes it. She uses your wording, your business name, and your tone — short, helpful, human. Most callers don't realize it's automated. The ones who do appreciate that someone replied at all.
Sophia reads the room. If the reply is 'I need to talk to someone now,' she escalates — texts you, rings your on-call line, and holds the thread open until you respond. She never blocks a customer who wants a human.
Yes — burning smell, sparking outlet, partial-house power loss, panel making noise, anything with the word 'shock' or 'fire' triggers the emergency rotation. She advises shutting off the main if it's safe to do so, then pages your on-call tech with the address.
She handles the qualify-and-book layer — what tripped, when, whether it resets. She does NOT quote a panel upgrade or diagnose hidden faults on the phone. Those go to a paid diagnostic visit with a written quote, every time.
Yes. EV-charger installs and solar tie-ins get their own slot type — longer, with permit-check intake fields. She captures panel amperage, EV model, and parking location on the call so your tech shows up with the right equipment.
Sophia is live in 10 minutes. Forward your line, plug in your booking calendar, and watch the recovered jobs roll into the dashboard.