You're in a crawlspace pulling Romex. The phone rings — half the house has lost power, breaker won't reset. You can't answer. That's a $295 diagnostic plus a $2,400 panel-upgrade quote you just handed your competitor.
The industry average: a service business misses $50,000 a year in revenue from calls that went to voicemail. BIA Advisory put the number on it. Every owner who's ever looked at three missed calls already knew. Your competitor down the road answers their phone — or their answering service does, or their AI does. The caller picks whoever picks up. That's the whole game.
Sophia knows when a flickering light is a loose neutral (emergency) vs. a bad bulb (routine). She triages shock-risk and burn-smell calls to the on-call rotation, and books panel-upgrade quotes with your decision-maker-present requirement.
Plain English. No menus. No 'press 1 for service.'
She works 168 hours a week. She charges from $5 an hour.
Same role. Different operator.
| Part-time employee | DIY voicemail/IVR | Sophia | |
|---|---|---|---|
| Cost | $1,440/mo | $0 | $1,597/mo |
| Hours covered | 20 hrs/wk | 168 hrs/wk* | 168 hrs/wk |
| Effective rate | $18/hr | (*voicemail counts as 'covered') | From $5/hr |
| Sick days · turnover | Quit twice last year | Loses every after-hours call | Never |
+47%
leads captured
<30s
shock-risk triage
+41%
panel-upgrade quotes booked
Average across JOOLT operators in their first 90 days.
From $5/hour. Flat tiers, no per-call surprises.
Pay-As-You-Win
$99
+ $35/booking
Starter
$497
/month
Pro ⭐
$1,597
/month
Scale
$3,997
/month
Enterprise
$9,997+
/month
Built for HVAC, plumbing, roofing, electrical, dental, vets, med-spas, real estate, legal, accounting, cleaning, landscape, restaurants, retail, gyms, salons — and pre-trained on the 50 questions your customers ask.
See your industryTraditional answering services take a message. Sophia actually does the job — she answers in your business name, knows your hours and prices, books the appointment to your calendar, and sends the confirmation text. No callback queue. No missed handoff. The job is closed before you get back to your truck.
Most owners are live in 10 minutes. We forward your existing business line — no number change, no carrier ticket. You keep your number; Sophia just picks up when you can't.
Yes — burning smell, sparking outlet, partial-house power loss, panel making noise, anything with the word 'shock' or 'fire' triggers the emergency rotation. She advises shutting off the main if it's safe to do so, then pages your on-call tech with the address.
She handles the qualify-and-book layer — what tripped, when, whether it resets. She does NOT quote a panel upgrade or diagnose hidden faults on the phone. Those go to a paid diagnostic visit with a written quote, every time.
Yes. EV-charger installs and solar tie-ins get their own slot type — longer, with permit-check intake fields. She captures panel amperage, EV model, and parking location on the call so your tech shows up with the right equipment.
Sophia is live in 10 minutes. Every call answered. Every job booked. From $5/hour.