You're on a riding mower in 92° heat. The phone rings — a new design-and-install lead worth $14,000. You can't hear it over the engine. By the time you finish the lawn, it's voicemail. They've already called two other landscapers.
Most happy customers never leave a review unless asked — and 'ask' has to mean a personal text the day the job is done, with the link right there. If you wait until your monthly newsletter or hope they remember, it never happens. Meanwhile your 4.1 rating is keeping you below the fold on Google Maps. The shop across town at 4.7 gets the call.
Sophia knows the difference between a one-time mow and a $14K design-install. She qualifies job size by square footage and scope (mow vs. mulch vs. hardscape vs. design), and pitches the seasonal contract that locks the customer in for 26 weeks.
One soft ask. One link. In your voice.
She works 168 hours a week. She charges from $5 an hour.
Same customers. Different ask rate.
| Part-time employee | DIY voicemail/IVR | Sophia | |
|---|---|---|---|
| Cost | $1,440/mo (front desk) | $0 | $1,597/mo |
| Customers asked | ~20% (when remembered) | ~5% | 100% |
| Review rate | ~3% of customers | ~1% | ~22% of customers |
| Rating in 90 days | Stays at ~4.1 | Stays at ~4.1 | Climbs to ~4.7 |
+47%
design-install leads captured
+44%
seasonal-contract conversions
12 hr/wk
owner time back
Average across JOOLT operators in their first 90 days.
From $5/hour. Flat tiers, no per-call surprises.
Pay-As-You-Win
$99
+ $35/booking
Starter
$497
/month
Pro ⭐
$1,597
/month
Scale
$3,997
/month
Enterprise
$9,997+
/month
Built for HVAC, plumbing, roofing, electrical, dental, vets, med-spas, real estate, legal, accounting, cleaning, landscape, restaurants, retail, gyms, salons — and pre-trained on the 50 questions your customers ask.
See your industryNo. Sophia texts once, in your business name, the day the job is done. If they don't reply, she doesn't chase. One soft ask, no nag. Across 4M+ jobs the opt-out rate is under 0.4%.
Yes — as long as you don't pay for reviews and don't filter who you ask. Sophia asks every customer the same way, which is exactly what Google's policy requires. She never offers a discount in exchange.
Yes — from your rate sheet. Standard mow = $X for under 1/4 acre + $Y per additional 1/4 acre. Edging, blowing, and weekly vs. biweekly cadence built in. Design-install jobs always book an in-person estimate; she never quotes hardscape on the phone.
Yes. When you mark a route as 'weather-canceled' in the dashboard, Sophia texts every customer with the new visit date. Customers can reply 'next-week' or 'skip' and she handles it. The owner stops getting 30 'where's my mower' texts every rain day.
Yes. In September she texts existing customers with the fall-cleanup + leaf-removal offer. In February she pitches spring prep + mulch. Customers can accept by reply text. Most landscape owners see 30-40% conversion to the seasonal add-on.
Sophia asks every customer, the day the job is done, in your voice. Your rating goes up. Your inbound calls go up. You do nothing.