You're elbow-deep in a kitchen scrub. The phone rings — a new weekly recurring lead worth $4,160/year. By the time you take your gloves off, it's voicemail. The next cleaner on Google answered and now they have a Tuesday slot booked through December.
Most happy customers never leave a review unless asked — and 'ask' has to mean a personal text the day the job is done, with the link right there. If you wait until your monthly newsletter or hope they remember, it never happens. Meanwhile your 4.1 rating is keeping you below the fold on Google Maps. The shop across town at 4.7 gets the call.
Sophia knows the difference between a one-time deep clean and a weekly recurring. She quotes by square footage and bedrooms/baths, pitches your weekly/biweekly plan after the first clean, and confirms every appointment 24 hours ahead so no-shows drop.
One soft ask. One link. In your voice.
She works 168 hours a week. She charges from $5 an hour.
Same customers. Different ask rate.
| Part-time employee | DIY voicemail/IVR | Sophia | |
|---|---|---|---|
| Cost | $1,440/mo (front desk) | $0 | $1,597/mo |
| Customers asked | ~20% (when remembered) | ~5% | 100% |
| Review rate | ~3% of customers | ~1% | ~22% of customers |
| Rating in 90 days | Stays at ~4.1 | Stays at ~4.1 | Climbs to ~4.7 |
+47%
leads captured
+58%
recurring-plan conversions
12 hr/wk
owner time back
Average across JOOLT operators in their first 90 days.
From $5/hour. Flat tiers, no per-call surprises.
Pay-As-You-Win
$99
+ $35/booking
Starter
$497
/month
Pro ⭐
$1,597
/month
Scale
$3,997
/month
Enterprise
$9,997+
/month
Built for HVAC, plumbing, roofing, electrical, dental, vets, med-spas, real estate, legal, accounting, cleaning, landscape, restaurants, retail, gyms, salons — and pre-trained on the 50 questions your customers ask.
See your industryNo. Sophia texts once, in your business name, the day the job is done. If they don't reply, she doesn't chase. One soft ask, no nag. Across 4M+ jobs the opt-out rate is under 0.4%.
Yes — as long as you don't pay for reviews and don't filter who you ask. Sophia asks every customer the same way, which is exactly what Google's policy requires. She never offers a discount in exchange.
Yes — from your rate sheet. Standard clean = $X for 1,500 sq ft + $Y per additional 500 sq ft. Deep clean is 1.5x. Move-in/move-out is 2x. She captures square footage, bedrooms, baths, pets, and last-cleaned date on the booking call.
Yes. Two days after every one-time, Sophia texts the homeowner with your recurring offer — weekly is $X, biweekly is $Y, with the discount you set. Conversion to recurring averages 32% in the first 60 days when she does the follow-up.
Yes. Customers text 'reschedule' or 'cancel' and Sophia handles the next-available offer or the cancel fee per your policy. She does not give free reschedules inside 24 hours unless you've set that as your rule. Most owners get back 6-8 hours a week of texting back and forth.
Sophia asks every customer, the day the job is done, in your voice. Your rating goes up. Your inbound calls go up. You do nothing.