You're elbow-deep in a kitchen scrub. The phone rings — a new weekly recurring lead worth $4,160/year. By the time you take your gloves off, it's voicemail. The next cleaner on Google answered and now they have a Tuesday slot booked through December.
The industry average: a service business misses $50,000 a year in revenue from calls that went to voicemail. BIA Advisory put the number on it. Every owner who's ever looked at three missed calls already knew. Your competitor down the road answers their phone — or their answering service does, or their AI does. The caller picks whoever picks up. That's the whole game.
Sophia knows the difference between a one-time deep clean and a weekly recurring. She quotes by square footage and bedrooms/baths, pitches your weekly/biweekly plan after the first clean, and confirms every appointment 24 hours ahead so no-shows drop.
Plain English. No menus. No 'press 1 for service.'
She works 168 hours a week. She charges from $5 an hour.
Same role. Different operator.
| Part-time employee | DIY voicemail/IVR | Sophia | |
|---|---|---|---|
| Cost | $1,440/mo | $0 | $1,597/mo |
| Hours covered | 20 hrs/wk | 168 hrs/wk* | 168 hrs/wk |
| Effective rate | $18/hr | (*voicemail counts as 'covered') | From $5/hr |
| Sick days · turnover | Quit twice last year | Loses every after-hours call | Never |
+47%
leads captured
+58%
recurring-plan conversions
12 hr/wk
owner time back
Average across JOOLT operators in their first 90 days.
From $5/hour. Flat tiers, no per-call surprises.
Pay-As-You-Win
$99
+ $35/booking
Starter
$497
/month
Pro ⭐
$1,597
/month
Scale
$3,997
/month
Enterprise
$9,997+
/month
Built for HVAC, plumbing, roofing, electrical, dental, vets, med-spas, real estate, legal, accounting, cleaning, landscape, restaurants, retail, gyms, salons — and pre-trained on the 50 questions your customers ask.
See your industryTraditional answering services take a message. Sophia actually does the job — she answers in your business name, knows your hours and prices, books the appointment to your calendar, and sends the confirmation text. No callback queue. No missed handoff. The job is closed before you get back to your truck.
Most owners are live in 10 minutes. We forward your existing business line — no number change, no carrier ticket. You keep your number; Sophia just picks up when you can't.
Yes — from your rate sheet. Standard clean = $X for 1,500 sq ft + $Y per additional 500 sq ft. Deep clean is 1.5x. Move-in/move-out is 2x. She captures square footage, bedrooms, baths, pets, and last-cleaned date on the booking call.
Yes. Two days after every one-time, Sophia texts the homeowner with your recurring offer — weekly is $X, biweekly is $Y, with the discount you set. Conversion to recurring averages 32% in the first 60 days when she does the follow-up.
Yes. Customers text 'reschedule' or 'cancel' and Sophia handles the next-available offer or the cancel fee per your policy. She does not give free reschedules inside 24 hours unless you've set that as your rule. Most owners get back 6-8 hours a week of texting back and forth.
Sophia is live in 10 minutes. Every call answered. Every job booked. From $5/hour.