You're showing a $625K listing on a Saturday. The phone rings — a new buyer who saw the open-house sign. You can't break off the showing. By the time you call back, they're with another agent. That's a $18,750 buyer-side commission gone.
Most happy customers never leave a review unless asked — and 'ask' has to mean a personal text the day the job is done, with the link right there. If you wait until your monthly newsletter or hope they remember, it never happens. Meanwhile your 4.1 rating is keeping you below the fold on Google Maps. The shop across town at 4.7 gets the call.
Sophia knows the difference between a lookie-loo and a pre-approved buyer. She qualifies budget, timeline, and pre-approval status, books showings around your calendar, chases the leads who said 'I'm just looking' until they're ready to write, and the moment an offer comes in she runs the offer-received chain — earnest deposit link to the buyer, listing-agent-or-counter notification to you, escrow-officer handoff. Pre-approval handoff to your preferred lender fires automatically the second a buyer says they're ready.
One soft ask. One link. In your voice.
She works 168 hours a week. She charges from $5 an hour.
Same customers. Different ask rate.
| Part-time employee | DIY voicemail/IVR | Sophia | |
|---|---|---|---|
| Cost | $1,440/mo (front desk) | $0 | $1,597/mo |
| Customers asked | ~20% (when remembered) | ~5% | 100% |
| Review rate | ~3% of customers | ~1% | ~22% of customers |
| Rating in 90 days | Stays at ~4.1 | Stays at ~4.1 | Climbs to ~4.7 |
+47%
leads captured
<30s
open-house follow-up
+44%
showing-to-offer conversions
Average across JOOLT operators in their first 90 days.
From $5/hour. Flat tiers, no per-call surprises.
Pay-As-You-Win
$99
+ $35/booking
Starter
$497
/month
Pro ⭐
$1,597
/month
Scale
$3,997
/month
Enterprise
$9,997+
/month
Built for HVAC, plumbing, roofing, electrical, dental, vets, med-spas, real estate, legal, accounting, cleaning, landscape, restaurants, retail, gyms, salons — and pre-trained on the 50 questions your customers ask.
See your industryNo. Sophia texts once, in your business name, the day the job is done. If they don't reply, she doesn't chase. One soft ask, no nag. Across 4M+ jobs the opt-out rate is under 0.4%.
Yes — as long as you don't pay for reviews and don't filter who you ask. Sophia asks every customer the same way, which is exactly what Google's policy requires. She never offers a discount in exchange.
Yes. On every new-buyer call she asks the qualifier questions — timeline (30/60/90 days?), pre-approval status (cash, conventional, FHA, none), price range, areas of interest. Hot leads (pre-approved, <30 days) get same-day showing offers. Warm leads get drip nurture.
Sophia fires the offer-received chain. She texts the buyer the earnest-deposit link (your escrow company, your wiring instructions). She pings you with the offer terms + a one-tap 'counter / accept / reject' shortcut. She emails the listing agent or counter party in your voice. And she queues the lender hand-off so your preferred mortgage partner sees the file the same day.
Yes. Seller calls trigger a different intake — property address, mortgage payoff estimate, timeline to list, condition. She books a CMA consult with you, texts the seller a pre-listing checklist before the visit, and runs the listing-expiring nurture chain at 60 days so pocket-listing leads don't go cold on you.
Sophia asks every customer, the day the job is done, in your voice. Your rating goes up. Your inbound calls go up. You do nothing.