You’re on a job. The phone rings and goes to voicemail. While you’re listening to it, three texts arrive, a web form gets submitted, and a DM sits unopened on Instagram. Each one is a lead. Most of them won’t wait. Sophia answers every channel — phone, SMS, email, WhatsApp, forms, and social DMs — so nothing disappears into the void while you’re doing the work.
BIA Advisory puts missed calls alone at $50,000/year for the average service business, before the missed texts, DMs, and forms. Sophia covers all 7 channels from one operator brain: same knowledge, same voice, same follow-through.
One operator. Every surface. Same voice, same knowledge, same follow-through.
She works 168 hours a week.
“Isn’t this just another AI tool?” No, a tool is something you run. Sophia is the operator you hire: pre-trained, across every channel, doing the work of three hires.
A DIY AI tool
Software you run
Sophia
The operator you hire
And she’s already trained in your trade from day one, not a blank tool you have to teach.
One operator covering all 7 channels vs. patching the gaps yourself.
| Part-time receptionist | Sophia | |
|---|---|---|
| Cost | $1,440/mo | Book a call |
| Hours covered | 20 hours/week | 168 hours/week |
| Effective rate | $18/hour | Book a call |
| Sick days · turnover | Quit twice last year | Never |
+47%
leads captured
<30s
average response time
12 hr/wk
owner time back
Average across JOOLT operators in their first 90 days.
Flat tiers, no per-call surprises.
Pay-As-You-Win ⭐
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Pay per booking
Starter
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Solo · 1 location
Pro
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Most popular
Scale
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Multi-location
Enterprise
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Let's talk
Brick-and-mortar, field service, online business, or multi-location — Sophia is pre-trained on your industry. HVAC, plumbing, roofing, electrical, auto repair, handyman, landscaping, cleaning, salon, med spa, dental, veterinary, real estate, restaurant, legal, coaching, and more. Every industry template knows your call patterns, your channels, and the 50 questions your customers ask.
See your industryTraditional answering services take a message. Sophia actually does the job, she answers in your business name, knows your hours and prices, books the appointment to your calendar, and sends the confirmation text. No callback queue. No missed handoff. The job is closed before you get back to your truck.
They'll know they're talking to your business. Sophia answers in your business name with your voice profile and your knowledge of your services. Most callers think she's your receptionist. If a caller specifically asks for a human, she warm-transfers or takes a message, your call.
Sophia picks up the second one. And the third. And the fourth. She has no busy signal. Every caller gets answered in under 30 seconds, even if you're stuck on a long support call yourself.
Pay-As-You-Win means you pay a platform fee plus a flat fee per appointment Sophia books, so we earn when she produces. Flat monthly tiers scale from there for our most popular coverage, book a call for a quote. Either way you get an operator who works 168 hours a week. A part-time receptionist at $18/hour for 20 hours a week is $1,440/mo, and she sleeps.
Most owners are live in 10 minutes. We forward your existing business line, no number change, no carrier ticket. You keep your number; Sophia just picks up when you can't.
Sophia is live in 10 minutes. Phone, SMS, email, WhatsApp, web forms, and social DMs — all covered by one operator.