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Sophia AI · Maps Repair Service

Why Am I Not Showing Up on Google Maps? Fix It in 30 Minutes.

Sophia fixes your profile in 30 minutes, then keeps you ranked by running your whole front office.

Hire Sophia Try Maps fix

Your competitor across town is on the map. You're not.

It's almost always your Google Business Profile quietly working against you. The usual suspects:

  • Wrong primary category, broken hours, missing service areas, stale photos
  • Duplicate listings or a Google flag you never saw
  • The Map Pack is the #1 source of local calls, not being in it costs 15-40 calls/month

Sophia fixes it in 30 minutes. Then she keeps you ranked the only way that lasts, by answering every call, booking every job, and earning reviews every week.

What the 30-minute audit covers.

Primary + secondary categories

Most owners pick the wrong primary category at signup and never change it. That single fix typically moves Map Pack placement 3-7 positions.

Hours, holidays, after-hours behavior

Wrong hours = customers calling when you're "closed" and going elsewhere. We sync your real schedule, add holiday hours, and set after-hours messaging.

Service area boundaries

Missing or fuzzy service areas suppress your profile outside your immediate ZIP. We add every ZIP and city you actually work in.

Photos + photo metadata

Google ranks profiles with weekly photo uploads higher. We add 10-20 geo-tagged photos from your real jobs and set the weekly upload schedule.

Q&A, every question, answered

Unanswered Q&A signals an inactive profile. We answer every existing question and pre-seed the 8-12 most common questions in your industry.

Services list + duplicate cleanup

Full service list with pricing ranges where allowed. Plus we find and request takedown on any duplicate listings under your name.

Operator, not software

Tools hand you features to manage. Sophia hands you outcomes, handled.

“Isn’t this just another AI tool?” No, a tool is something you run. Sophia is the operator you hire: pre-trained, across every channel, doing the work of three hires.

A DIY AI tool

Software you run

  • You configure it, write the prompts, and wire the workflows.
  • Generic out of the box, it knows nothing about your work.
  • One more app to log into, monitor, and keep alive.
  • Hands you features and leaves the work to you.
  • Charges per seat or per message, then needs babysitting.

Sophia

The operator you hire

  • Arrives already set up and trained, nothing to build.
  • Pre-trained in your trade, including the questions your customers actually ask.
  • One operator who just works, across phone, text, email, web, social, and Google.
  • Hands you outcomes, answered, booked, followed up, handled.
  • Does the work of ~3 hires for a fraction of one salary. 168 hours a week, every week.

And she’s already trained in your trade from day one, not a blank tool you have to teach.

What changes after the fix.

Calls from Maps, week by week

Profile repaired in week 0, the Map Pack climb shows up in the call volume.

8 calls
Before
14 calls
Wk 1
23 calls
Wk 2
31 calls
Wk 4

Modeled trajectory, not a guarantee. Illustrative

+47%

Leads captured from Maps (90 days)

<30s

Response time when calls do come in

12 hr/wk

Owner time returned per week

Transactional · One-Time
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30-minute fix · pay once · keep the result forever

Book the fix

Want Sophia to keep you ranked after the fix?

The fix is one-time, it stops the bleeding. Staying on the map is about what happens after: every channel answered, every job booked, a review earned every week. That's Sophia running your whole front office, a fraction of one salary, the work of three hires.

See Sophia run your front office

Built for any business that has a Google profile.

HVAC, plumbing, roofing, electrical, auto repair, handyman, landscaping, cleaning, salon, med spa, dental, veterinary, real estate, restaurant, legal, tax/insurance.

See your industry

Questions owners actually ask.

What if my profile is already "fine"?

Most owners think theirs is fine. The audit catches what you can't see, duplicate listings, wrong primary category, photo-EXIF mismatches with your service area, missing service-area boundaries, unanswered Q&A. The 30-minute report shows you exactly what's costing you map placement.

Will Google penalize me for changing things at once?

No. Sophia makes the changes Google's own documentation says you should make, correct primary category, full hours, weekly photos, complete service list, answered Q&A. The penalty risk is the opposite: incomplete profiles get suppressed.

How long until I show up?

Most fixes index within 2-7 days. Some changes (especially primary category and service area) re-trigger Google's local ranking algorithm within 24-72 hours. We'll text you when we see your impression count move.

What if I have multiple locations?

The audit covers one location. Multi-location businesses (4+ locations) usually move to Sophia Scale (custom-priced, book a demo) which includes ongoing Maps monitoring across every location plus weekly photo uploads and Q&A maintenance.

Do you need my Google login?

No. We send you a signed Google Business Profile manager-access request, you approve it from your phone. Sophia gets manager-level access, never owner-level. You can revoke any time and remain the owner of your profile.

Related: the other things Sophia handles.

Get more Google reviews Follow up with leads Get paid faster AI for small business

Start showing up on the map.

30 minutes to fix it. Then Sophia makes sure the calls that come actually get answered.

Book a call Try Maps fix
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Meet Sophia, a Kru for your business and your Ace for you. Every post held. Nothing dropped.

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