The average invoice sits unpaid for 23 days when nobody follows up. Your $4,200 quote dies of silence after 14. Sophia follows up on every silent lead, via text, email, DM, or call, until it closes or they say no. 24/7.
New, contacted, booked, won — she moves each deal forward on the right channel until it closes or they say no.
The quote you sent 14 days ago. The email lead from last week. The DM from the customer who said “I’ll think about it.”
You meant to check in. You got busy. The customer got busy too. That $4,200 job died of silence — and it’s not the only one.
The rhythm a great salesperson uses. Soft check-in at day 14. Value-add at day 30. Polite close at day 60. Then stop. Never nags.
Lead came in by DM? Sophia follows up by DM. Came in by email? Email. Phone? Text. The follow-up matches where they started, not whatever channel is easiest for you.
Set rules: only follow up on quotes over $1,500, skip commercial accounts, pause for repeat customers in active jobs. You control the filter.
Customer responds on any channel? Sophia routes the conversation to you immediately. No double-touch. No awkward overlap. Clean handoff.
When a customer says yes, on any channel, you get a notification with the lead context, their reply, and a one-tap booking link to close it.
Monthly recap: dollars chased, dollars recovered, conversion rate by channel, top reasons quotes died. So you can fix what's broken upstream.
She works 168 hours a week.
“Isn’t this just another AI tool?” No, a tool is something you run. Sophia is the operator you hire: pre-trained, across every channel, doing the work of three hires.
A DIY AI tool
Software you run
Sophia
The operator you hire
And she’s already trained in your trade from day one, not a blank tool you have to teach.
A part-time salesperson chases the quotes they remember. Sophia chases every quote, every time, in the cadence that works.
| Option | Hours covered | Cost / month |
|---|---|---|
| Part-time salesperson | 20 hr/wk · forgets the cold quotes · turnover risk | $1,800 |
| CRM with drip campaigns | Templated · feels robotic · no voice match | $200–600 |
| Sophia (Pro tier) | 168 hr/wk · your voice · chases every silent quote | Book a call |
Leads captured and worked
Response time on new leads
Owner time returned per week
Pay-As-You-Win for the brave. Custom pricing for multi-location, book a demo.
Brick-and-mortar or online, service or digital, local or national — if you quote jobs, send proposals, or run discovery calls, Sophia follows up on every one. HVAC, plumbing, roofing, electrical, auto repair, handyman, landscaping, cleaning, salon, med spa, dental, veterinary, real estate, restaurant, legal, coaching, e-commerce, tax/insurance.
See your industryNo. Sophia spaces follow-ups 14, 30, 60 days apart, the rhythm a good salesperson uses. She stops the moment the customer replies, books, or opts out. Average opt-out across follow-up workflows is 0.6%.
Yes. Flag any customer in your dashboard and Sophia leaves them alone. You can also set rules, e.g. "never chase commercial accounts" or "only chase quotes over $1,500."
She sounds like you. On Pro and above, Sophia uses your custom voice and your phrasing. Customers reply because they think the owner texted them, and the owner did, just with Sophia drafting it.
Sophia integrates with the common SMB tools (QBO, HCP, ServiceTitan, Jobber, Tradify) on Pro and Scale. On Starter she works from any quote sent through her dashboard or imported by CSV.
Industry math: silent-quote recovery typically converts 8-15% of dead quotes. On $30,000/mo in outstanding quotes that's $2,400-4,500/mo recovered, more than the cost of every Sophia tier combined.
Sophia starts following up tomorrow — via text, email, DM, or call. You start winning back jobs this month.