A new-client prospect in March is a $2,400 return plus an $8,900 year-round advisory relationship. Miss the call deep in an S-Corp return and they file with someone else by week's end. Sophia answers every channel so that client stays yours.
a 15-min call to set her up
Live in 48 hours · you approve everything
One operator across phone, SMS, email, web, and social, for accountants and CPAs.
During tax season you can't stop a billable return to answer a new prospect, that's a $2,400 return plus an $8,900 advisory relationship gone, while forms, referral emails, and DMs pile up. Sophia handles every overflow call and message within 5 minutes, so prospects don't file elsewhere while you're heads-down.
Typical missed-to-answered shift in the first weeks.Illustrative
One ask. Right channel. Right time. Every customer.
Every channel answered. Every decision made. 168 hours a week, the work of three hires.
A review bot is one more thing to set up and monitor. Sophia asks every happy customer at the right moment and routes the unhappy ones to you first, done for you.
A DIY AI tool
Software you run
Sophia
The operator you hire
And she’s already trained in accountants and CPAs from day one, not a blank tool you have to teach.
Same happy customers. Very different ask rates.
| Part-time employee | DIY voicemail/IVR | Sophia | |
|---|---|---|---|
| Customers actually asked | ~20% (when front desk remembered) | ~5% (owner asks in person) | 100%, every job, every channel |
| Review conversion rate | ~3% of total customers | ~1% of total customers | ~22% of customers asked |
| Rating in 90 days | Stays at ~4.1 | Stays at ~4.1 | Climbs to ~4.7 |
| Cost | $1,440/mo (front desk) | $0 (and 12 reviews forever) | $1,597/mo (Sophia Pro) |
Across every channel Illustrative
+54%
tax-season overflow calls captured vs. voicemail-only
+34%
year-round bookkeeping and advisory conversions
<5 min
reply to web leads most CPAs take days to answer
Average across JOOLT operators in their first 90 days.Illustrative
Pay-As-You-Win from $99/mo, or flat tiers, no per-call surprises.
Pay-As-You-Win
$99
+ $35/booking
Starter ⭐
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Solo · 1 location
Pro
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Most popular
Scale
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Multi-location
Enterprise
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HVAC, plumbing, roofing, electrical, dental, vets, med-spas, real estate, legal, accounting, cleaning, landscape, restaurants, retail, gyms, salons — pre-trained on the 50 questions your customers ask.
See your industryNo. Sophia asks once, in your business name, the day the job is done, on the right channel. No reply, no chase, opt-out rate is under 0.4%.
Asking is allowed; paying for reviews or gating them to happy customers isn't. Sophia routes sub-4-star replies to you first, then sends everyone the Google link, so you stay on the right side of the line.
Yes, from your tier sheet, with your guardrails. Simple 1040s quote your set price; multi-state, K-1s, international, or entity returns get: 'Once we see your documents we'll firm up the quote, here's the starting range.' She never under-quotes a complex return.
Yes. She texts Q1–Q4 estimated-payment reminders 14 days before the IRS due date, extension reminders 21 days before April 15, and a late-October year-end planning offer. Recipients are 3x more likely to start year-round advisory work.
Yes. Any IRS notice, CP letter, audit, levy, or lien is tagged urgent and routed to the preparer who filed the return, or the partner, per your rule. She captures notice type, tax year, and deadline so you pull the file first. Calm and professional, not 'we'll call back.'
Sophia asks every customer the day the job closes, on the channel they answer, and decides which replies reach Google, your rating climbs, your map-pack rank rises, you touch nothing.
a 15-min call to set her up
Live in 48 hours · you approve everything · cancel anytime