AI Digital Operations

Sophia doesn’t just answer your calls. She runs your operations.

7 channels. 3 roles. 168 hours a week. Sophia is the AI digital operations platform that closes the phone gap AND the digital ops gap — so you can focus on the work you’re actually good at.

Deploy Sophia Free AI audit — find your gaps

Two gaps, one operator

Every SMB has the same two problems.

Sophia was built to close both — not just the one everyone talks about.

The Phone Gap

Calls that ring while you’re on a job, at lunch, or asleep. BIA Advisory estimates $50,000/year in lost revenue from missed calls alone for the average service business.

Sophia closes it with 24/7 phone coverage — calls answered, appointments booked.

The Digital Ops Gap

Texts, emails, Instagram DMs, Facebook messages, Google messages, and web forms that go unanswered for hours — or days. 60% of small business operations are digital today.

Sophia closes it with 24/7 coverage across 6 more channels — every inquiry gets a response within 90 seconds.

7 channels

Every channel your customers use. All covered.

An answering service covers 1. A virtual receptionist covers 1. Sophia covers all 7 — simultaneously, 24/7, from a single operator.

Phone

Inbound + outbound calls, 24/7. Emergency triage. Appointment booking.

SMS

Missed-call text-back. Appointment reminders. Two-way conversations.

Email

Inquiry follow-up. Confirmation sequences. Re-engagement campaigns.

Business WhatsApp conversations. Quote requests. Status updates.

Instagram DMs

Inquiry responses. Booking requests. Lead qualification.

Facebook Messages

Page messages. Lead follow-up. Customer support.

Google Messages

Google Business Profile messages. Map pack inquiries.

channels covered

vs 1 for an answering service or virtual receptionist

3 roles

Sophia replaces three hires.

Receptionist + Marketing Coordinator + Operations Manager. $9,440/month for three people — or $1,597/month for Sophia. The math makes itself.

$3,200/mo

Receptionist

Front-door coverage — answers every inbound inquiry on all 7 channels, books appointments, triages emergencies, handles the standard questions so you don't have to.

Answers calls in your business name, 24/7
Responds to every text, DM, and form within 90 seconds
Books directly to your calendar — every booking system
Triages emergencies and warm-transfers only when needed

$3,200/mo

Marketing Coordinator

Marketing operations — Google review requests, GBP optimization, follow-up sequences, and re-engagement campaigns that run without you.

Asks every customer for a review on the day the job closes
Monitors and responds to reviews in your voice
Runs follow-up sequences for unconverted leads
Manages reputation and map pack presence

$3,040/mo

Operations Manager

Operations reporting — payment collection follow-up, CRM logging, weekly digests, and the pipeline visibility that tells you where every lead stands.

Logs every interaction across all 7 channels
Sends payment reminders and invoice follow-up
Delivers weekly digest reports with key metrics
Tracks every lead from first contact to booked job

The math

$9,440

3 people/month

$1,597

Sophia Pro/month

$7,843

saved per month

See pricing

What “both gaps closed” looks like in the first 90 days.

+47%

leads captured across all channels

<90s

average response time on all 7 channels

12 hr/wk

owner time reclaimed

Average across JOOLT operators in their first 90 days.

You’re great at what you do. Sophia handles everything else.

7 channels. 3 roles. Both gaps closed. Live in 48 hours.

Deploy Sophia Free AI audit

AI Digital Operations

Sophia doesn’t just answer your calls. She runs your operations.

7 channels. 3 roles. 168 hours a week. Sophia is the AI digital operations platform that closes the phone gap AND the digital ops gap — so you can focus on the work you’re actually good at.

Deploy Sophia Free AI audit — find your gaps

Two gaps, one operator

Every SMB has the same two problems.

Sophia was built to close both — not just the one everyone talks about.

The Phone Gap

Calls that ring while you’re on a job, at lunch, or asleep. BIA Advisory estimates $50,000/year in lost revenue from missed calls alone for the average service business.

Sophia closes it with 24/7 phone coverage — calls answered, appointments booked.

The Digital Ops Gap

Texts, emails, Instagram DMs, Facebook messages, Google messages, and web forms that go unanswered for hours — or days. 60% of small business operations are digital today.

Sophia closes it with 24/7 coverage across 6 more channels — every inquiry gets a response within 90 seconds.

7 channels

Every channel your customers use. All covered.

An answering service covers 1. A virtual receptionist covers 1. Sophia covers all 7 — simultaneously, 24/7, from a single operator.

Phone

Inbound + outbound calls, 24/7. Emergency triage. Appointment booking.

SMS

Missed-call text-back. Appointment reminders. Two-way conversations.

Email

Inquiry follow-up. Confirmation sequences. Re-engagement campaigns.

Business WhatsApp conversations. Quote requests. Status updates.

Instagram DMs

Inquiry responses. Booking requests. Lead qualification.

Facebook Messages

Page messages. Lead follow-up. Customer support.

Google Messages

Google Business Profile messages. Map pack inquiries.

channels covered

vs 1 for an answering service or virtual receptionist

3 roles

Sophia replaces three hires.

Receptionist + Marketing Coordinator + Operations Manager. $9,440/month for three people — or $1,597/month for Sophia. The math makes itself.

$3,200/mo

Receptionist

Front-door coverage — answers every inbound inquiry on all 7 channels, books appointments, triages emergencies, handles the standard questions so you don't have to.

Answers calls in your business name, 24/7
Responds to every text, DM, and form within 90 seconds
Books directly to your calendar — every booking system
Triages emergencies and warm-transfers only when needed

$3,200/mo

Marketing Coordinator

Marketing operations — Google review requests, GBP optimization, follow-up sequences, and re-engagement campaigns that run without you.

Asks every customer for a review on the day the job closes
Monitors and responds to reviews in your voice
Runs follow-up sequences for unconverted leads
Manages reputation and map pack presence

$3,040/mo

Operations Manager

Operations reporting — payment collection follow-up, CRM logging, weekly digests, and the pipeline visibility that tells you where every lead stands.

Logs every interaction across all 7 channels
Sends payment reminders and invoice follow-up
Delivers weekly digest reports with key metrics
Tracks every lead from first contact to booked job

The math

$9,440

3 people/month

$1,597

Sophia Pro/month

$7,843

saved per month

See pricing

What “both gaps closed” looks like in the first 90 days.

+47%

leads captured across all channels

<90s

average response time on all 7 channels

12 hr/wk

owner time reclaimed

Average across JOOLT operators in their first 90 days.

You’re great at what you do. Sophia handles everything else.

7 channels. 3 roles. Both gaps closed. Live in 48 hours.

Deploy Sophia Free AI audit