The Sophia Book · For businesses · For you

Reviews and the ladder, screen by screen

Reviews asked through your own door, and the badges that open more. Seen by a customer, by Wrenfield Table (fictional)'s owner, and by Daniel Reyes. Tap a screen to see it, or press Play and it walks you through. All 7 screens are the real product on fictional accounts.

Wrenfield Table (fictional) Sophia The room Reviews Your ladder, in Your business The door The door a customer opens Thank you — recorded The ladder Your ladder The receipt in the Today feed Badges on the card

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1 234 5 6 7 8 9 10 11 12

1 234 5 6 7 8 9 10 11

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1 2 3 4 5 6 7 8 91011 12 13 14

1 2 3 4 5 6 7 8 9 10 11 12 1314

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1 234 5 6 7 8 9 10 11 12 13 14

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On a narrow window, Play shows the phone screens. A desktop screen is too small to read here.

The room · Customers

Reviews

What customers said, asked through your own door, and who to ask next. The numbers come from the reviews themselves.

For businesses · Chapter 3 · Paid and reviewed

the owner1 of 7

The room · Your business

Your ladder, in Your business

The badges the business holds, and the next one with its progress. How to climb, with the way to Reviews and asks.

the owner2 of 7

The door · the customer

The door a customer opens

A rating and a few words, for Wrenfield Table (fictional)'s card. The link works once, and only until it expires.

For businesses · Chapter 3 · Paid and reviewed

anyone3 of 7

The door · the customer

Thank you — recorded

The review as the customer sees it, the moment it is recorded. The same door, answered.

anyone4 of 7

The ladder · the Insights room

Your ladder

Daniel Reyes's badges, and the next one with its progress. The tastes open and until when, and how to climb. All in the Insights room.

the member5 of 7

The ladder · the Today feed

The receipt in the Today feed

A badge earned lands in the feed like every other update. It carries the way to the ladder.

the member6 of 7

The ladder · the public card

Badges on the card

What anyone sees on the public card: Sophia Verified, and every badge the ladder earned.

anyone7 of 7

Scroll the screen to see all of it, or tap “See the whole screen”. The numbers mark what is on the screen. Tap one and it opens below: what it does and how to use it. A number that leads to another screen takes you there.

On this screen · 12Full size ↗

1Reviews
2Inbox
3Calls
4Bookings
5Leads
6Lead Engine
7Memberships
8Back to the dashboard
9Ask nextCustomers won in the last 30 days. Each ask opens one door; a second ask on the same customer rotates it.
10Find anythingon every screen
11Your settingson every screen
12Your business, 1The badges the business holds, and the next one with its progress. How to climb, with the way to Reviews and asks.→ Your ladder, in Your businesson every screen

On this screen · 14Full size ↗

1Reviews
2Inbox
3Calls
4Bookings
5Leads
6Lead Engine
7Memberships
8Back to the dashboard
9Ask nextCustomers won in the last 30 days. Each ask opens one door; a second ask on the same customer rotates it.
10Your business, 1The badges the business holds, and the next one with its progress. How to climb, with the way to Reviews and asks.→ Your ladder, in Your businesson every screen
11Homeon every screen
12Customerson every screen
13The Squareon every screen
14Catering deskon every screen

On this screen · 12Full size ↗

1Overview
2Wrenfield Table (fictional)What your customers see, what Sophia knows, what she does for you, and what is earning.
3Your front doorWhere customers find you and talk to Sophia: your page, your own web address, and the chat on your website.
4Sophia remembersWhat she took on board this week. Say so if something is wrong.
5Automations Sophia runs for youWorking in the background on your leads, around the clock
6Your moneyWhat Sophia’s pipeline is worth right now
7Your numbersA dash means we couldn't get that number. It never means zero.
8MarketplaceYour asks, exchanges and deals, last 7 days.
9What Sophia didBy kind, last 7 days.
10Winning moreWhere customers say yes and where they drop off, and the one change with the biggest lift.
11YOUR BADGESNone yet. The first one is one step away.
12Reviews and asksWhat customers said, asked through your own door, and who to ask next. The numbers come from the reviews themselves.→ Reviews

On this screen · 14Full size ↗

1Overview
2Knowledge
3Marketing
4Wrenfield Table (fictional)What your customers see, what Sophia knows, what she does for you, and what is earning.
5Your front doorWhere customers find you and talk to Sophia: your page, your own web address, and the chat on your website.
6Automations Sophia runs for youWorking in the background on your leads, around the clock
7Your moneyWhat Sophia’s pipeline is worth right now
8Sophia remembersWhat she took on board this week. Say so if something is wrong.
9Your numbersA dash means we couldn't get that number. It never means zero.
10MarketplaceYour asks, exchanges and deals, last 7 days.
11What Sophia didBy kind, last 7 days.
12Winning moreWhere customers say yes and where they drop off, and the one change with the biggest lift.
13YOUR BADGESNone yet. The first one is one step away.
14Reviews and asksWhat customers said, asked through your own door, and who to ask next. The numbers come from the reviews themselves.→ Reviews

On this screen · 2Full size ↗

1How did Wrenfield Table (fictional) do?A rating and a few words. It takes a minute, and it goes straight to Wrenfield Table (fictional).
2Leave the review

On this screen · 2Full size ↗

1How did Wrenfield Table (fictional) do?A rating and a few words. It takes a minute, and it goes straight to Wrenfield Table (fictional).
2Leave the review

On this screen · 1Full size ↗

1Thank you.Your review is recorded as A customer.

On this screen · 1Full size ↗

1Thank you.Your review is recorded as A customer.

On this screen · 12Full size ↗

1Daniel, let's get Sophia ready to represent you.Finish a few steps and she'll answer, screen and act for you, day and night.
2Continue setup →
3Preview what we've already builtWhat anyone sees on the public card: Sophia Verified, and every badge the ladder earned.→ Badges on the card
4Back to Home
5Your numbersA dash means we couldn't get that number. It never means zero.
67d
7MarketplaceYour asks, exchanges and deals, last 7 days.
8MoneyThrough the marketplace, last 7 days. A saving shows only once a later statement proves it.
9Your pagelast 7 days.
10Sophia's read
11Sophia remembersWhat she took on board this week. Say so if something is wrong.
12See what Pro adds

On this screen · 14Full size ↗

1Daniel, let's get Sophia ready to represent you.Finish a few steps and she'll answer, screen and act for you, day and night.
2Continue setup →
3Preview what we've already builtWhat anyone sees on the public card: Sophia Verified, and every badge the ladder earned.→ Badges on the card
4Back to Home
5Your numbersA dash means we couldn't get that number. It never means zero.
67d
730d
890d
9MarketplaceYour asks, exchanges and deals, last 7 days.
10MoneyThrough the marketplace, last 7 days. A saving shows only once a later statement proves it.
11Your pagelast 7 days.
12Sophia's read
13Sophia remembersWhat she took on board this week. Say so if something is wrong.
14See what Pro adds

On this screen · 11Full size ↗

1Daniel, let's get Sophia ready to represent you.Finish a few steps and she'll answer, screen and act for you, day and night.
2Continue setup →
3Preview what we've already builtWhat anyone sees on the public card: Sophia Verified, and every badge the ladder earned.→ Badges on the card
4Nothing is waiting on your yes.
5Ask Sophia something
6Hide updates
7While you were away2 updates
8Your morning briefNothing needs you today. No meetings.
9Read the brief
10See what Pro adds
11← Back to joolt.io

On this screen · 11Full size ↗

1Daniel, let's get Sophia ready to represent you.Finish a few steps and she'll answer, screen and act for you, day and night.
2Continue setup →
3Preview what we've already builtWhat anyone sees on the public card: Sophia Verified, and every badge the ladder earned.→ Badges on the card
4Hide updates
5While you were away2 updates
6Nothing is waiting on your yes.
7Ask Sophia something
8Your morning briefNothing needs you today. No meetings.
9Read the brief
10See what Pro adds
11← Back to joolt.io

On this screen · 10Full size ↗

1AGENT-TO-AGENT Agent Front Door ▾
2View agent card →
3Mute voice
4Start the conversation →
5Request a meeting with Daniel
6Put Daniel's page where the right people look.Copy link Share on LinkedIn →
7Copy link
8Share on LinkedIn →
9See Sophia Presence →
10Owner? Sign in to manage this page →

On this screen · 10Full size ↗

1AGENT-TO-AGENT Agent Front Door A2A ▾
2View agent card →
3Mute voice
4Start the conversation →
5Request a meeting with Daniel
6Put Daniel's page where the right people look.Copy link Share on LinkedIn →
7Copy link
8Share on LinkedIn →
9See Sophia Presence →
10Owner? Sign in to manage this page →

Every screen, and where to find it

Every screen of reviews and the ladder, and where to find it. Tap a name to open it.

Screen	Who	Part	Who sees it	In the Book	Phone	Desktop
Reviews	Customers	The room	the owner	For businesses · Chapter 3 · Paid and reviewed	✓	✓
Your ladder, in Your business	Your business	The room	the owner		✓	✓
The door a customer opens	the customer	The door	anyone	For businesses · Chapter 3 · Paid and reviewed	✓	✓
Thank you — recorded	the customer	The door	anyone		✓	✓
Your ladder	the Insights room	The ladder	the member		✓	✓
The receipt in the Today feed	the Today feed	The ladder	the member		✓	✓
Badges on the card	the public card	The ladder	anyone		✓	✓